WHAT'S THE JOB?

Someone Savvy Recruitment is delighted to support a long-established provider of specialised Business & Commercial Services, in their search for an ICT Business Analyst. This pivotal role will play a key part in driving digital transformation, strengthening project management, and ensuring alignment between business needs and IT solutions. Reporting to the CFO, the successful candidate will act as the bridge between departments, optimising systems, processes and user experience across the organisation.

WHAT WILL YOU DO?

• Business Liaison: Act as the primary link between business units and the IT department to support clear communication and delivery of technology initiatives.
• Project Leadership: Lead the planning, documentation and coordination of digital transformation and IT projects from initiation to implementation.
• Standards Development: Support the creation and upkeep of project management standards, documentation and reporting structures.
• Tool Adoption: Facilitate effective use of business applications and core digital tools across the organisation.
• Requirements Analysis: Gather, analyse and interpret business requirements to design and deliver fit-for-purpose technology solutions.
• Specification Creation: Translate business needs into clear functional specifications and actionable deliverables for IT teams.
• Process Optimisation: Identify opportunities to streamline processes, automate workflows and enhance digital tool utilisation.
• Risk Assessment: Conduct impact and risk assessments for proposed changes, new initiatives and system enhancements.
• User Training: Provide training and ongoing support to end-users to maximise system utilisation and reporting efficiency.
• Knowledge Workshops: Organise and deliver training sessions, workshops and user-support activities to strengthen system adoption.
• Technical Support: Provide day-to-day technical assistance, ensuring smooth operation and effective troubleshooting.
• Progress Tracking: Develop and implement project tracking and reporting systems to monitor progress, resource allocation and outcomes.
• Status Reporting: Prepare and present regular updates and status reports to management and stakeholders.
• Project Evaluation: Conduct post-project reviews to identify lessons learned and improvement opportunities.
• Practice Improvement: Recommend enhancements to project management and business analysis methodologies.

WHAT CAN YOU DO?

• Relevant Degree: Bachelor’s in Business Administration, Information Systems or related field; professional certifications (BCS, Microsoft, TOGAF, ITIL, CBAP, IIBA-AAC) are an asset.
• Industry Experience: 5+ years’ business analysis experience, preferably within financial services or consulting; familiarity with Maltese regulatory frameworks (GDPR, MFSA guidelines) is advantageous.
• Product Knowledge: Strong understanding of financial products, regulatory requirements and technology solutions.
• BI Expertise: Experience with business intelligence tools and core business applications; IT governance experience is a plus.
• AI Capability: Ability to identify AI opportunities and translate business needs into AI-enabled solutions.
• Stakeholder Skills: Proactive, detail-oriented communicator with strong stakeholder management abilities.
• Analytical Strength: Demonstrates excellent analytical and problem-solving skills.
• Team Flexibility: Able to work both independently and collaboratively in a fast-paced environment.