Coordinates and supervises work on emergency water, smoke, and fire damage calls to assess damage to property and provide assistance including but not limited to removal of all affected building materials
Coordinates and supervises work including demolition and clean up
Oversee the setup of fans & dehumidifiers and other equipment to mitigate the loss
Supervises the field technician in emergency services duties
Loads/unloads supplies/equipment into and from vehicles, cleans and returns materials and equipment to proper storage areas
Drives and operates a company vehicle equipped with cleaning equipment, tools, and supplies to the work site
Perform emergency extraction of water from various surfaces with truck-mounted or portable equipment
Performs basic demo tasks—cutting drywall, removing baseboards, and various flooring material sprays fungicides and other materials
Provides exceptional customer service, treats property and contents with respect and care, and brings any issues or customer concerns to the job leader
Communicate effectively with clients and management
Supervise and evaluate employees
Other duties as assigned
Technical Skills:
Proficient knowledge of web-based software platforms
Utilize phone or tablet to upload documentation of loss with photographs and written description
Microsoft Excel and Outlook are a plus, but not required
Education and Experience Requirements:
Two or more years in a leadership role
Two or more years of restoration industry experience
Must be able to pass a drug test, and background check, and have a valid driver's license
Consistently walk, stand, climb, kneel, lift, and carry 50lbs or more on a daily basis
