Area Mitigation Supervisor

Position Overview

We are seeking an experienced Area Mitigation Supervisor to oversee all aspects of mitigation projects from start to finish. This hands-on leadership role requires both project management expertise and the ability to self-perform work on smaller jobs. The ideal candidate will ensure quality execution, maintain client satisfaction, and lead crews effectively while managing multiple projects simultaneously.

Key Responsibilities

Project Management

• Oversee all phases of mitigation projects including water, fire, and mold damage restoration
• Coordinate and schedule crews, equipment, and materials to meet project timelines
• Conduct daily site visits to monitor progress, quality, and safety compliance
• Manage project documentation including photos, daily logs, and completion reports
• Communicate regularly with clients, adjusters, and property managers regarding project status
• Ensure all work meets industry standards (IICRC) and company quality expectations

Hands-On Work

• Self-perform mitigation work on smaller projects including water extraction, demo, and drying
• Set up and monitor drying equipment (dehumidifiers, air movers, etc.)
• Perform moisture readings and document drying progress
• Execute emergency response services as needed

Team Leadership

• Direct and supervise mitigation technicians on job sites
• Train crew members on proper techniques, safety protocols, and equipment operation
• Conduct quality control inspections and provide feedback to improve performance
• Foster a culture of professionalism and customer service

Administrative Duties

• Review and approve timesheets for crew members
• Maintain accurate records in project management software
• Order supplies and equipment as needed
• Participate in on-call rotation for emergency response

Required Qualifications

• Minimum 3-5 years of experience in mitigation or restoration industry
• Proven track record managing multiple projects simultaneously
• Strong knowledge of water damage restoration, structural drying, and demolition
• Valid driver's license with clean driving record
• Ability to work flexible hours including evenings, weekends, and on-call duties
• Physical ability to perform demanding work (lifting 50+ lbs, working in confined spaces, climbing ladders)
• Excellent communication and customer service skills
• Proficient with technology including smartphones, tablets, and project management software

Preferred Qualifications

• IICRC certifications (WRT, ASD, FSRT, or similar)
• Estimating experience using Xactimate or similar software
• Previous supervisory or crew lead experience
• Knowledge of insurance restoration processes
• Bilingual (English/Spanish) a plus

Physical Requirements

This position requires regular physical activity including standing for extended periods, climbing ladders, working in tight spaces, exposure to various weather conditions, and lifting/carrying equipment and materials up to 75 pounds.