Responsibilities:

• Greet and assist all visitors and vendors in a professional and welcoming manner.

• Answer incoming phone calls and direct them to the appropriate staff members.

• Monitor and manage the main office voicemail throughout the day.

• Respond to or forward general email inquiries to the appropriate team members.

• Receive, sort, and distribute incoming mail.

• Assist administrative staff, other team members, and volunteers with various clerical and database-related tasks.

• Enter, maintain, and update information within the organization’s database.

Education & Experience:

• High school diploma required. Four-year undergraduate degree preferred.

• Experience handling a multiline phone system.

• Previous experience in a customer service or professional office environment.

Technical Skills:

• Working knowledge of Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint.

• Database or data entry experience preferred.



Qualifications & Requirements:

• Excellent interpersonal skills with a positive, flexible attitude and professional demeanor.

• Strong written and verbal communication skills.

• Excellent attention to detail and accuracy.