Junior Field Service Technician – Medical & Aesthetic Devices

The Business:

Join a respected and growing business operating in the medical and aesthetic device industry. With a national presence and a strong reputation for client service, this company provides high-quality technology solutions across clinics, medical practices, and commercial settings. They pride themselves on maintaining long-term relationships with their customers and offering professional, on-site servicing of equipment that truly makes a difference.

What’s in it for you:

• Salary of approx. $55,000 - $65,000 + Super + Tools of Trade (Laptop, Phone, Fuel Card, E-Tag)
• Full-time role with hands-on technical training
• Genuine career development pathway within the service and support space
• Work across a variety of client environments—no two days are the same
• Supportive team, respected brand, great culture

About the Role:

This is a great opportunity for someone with a passion for technology, a service-first attitude, and a hunger to learn. As a Junior Field Service Technician, you’ll be the go-to for delivering support, repairs and upgrades to onsite equipment. You’ll work across metro and regional locations, managing ticket queues, coordinating sub-contractors, and communicating directly with customers. With strong internal support and exposure to varied technology, you’ll grow quickly in your technical and client management skills.

Key Responsibilities:

• Travel to client sites to perform basic fault diagnosis, repairs and upgrades
• Use diagnostic software to verify correct operation of devices
• Manage job ticketing system, triage requests and resolve issues where possible remotely
• Maintain consistent communication with customers and subcontractors
• Log jobs accurately and manage parts returns in line with timeframes
• Escalate technical issues or hazards to management as needed
• Assist with coordination of subcontractor jobs and regional support requests

What You’ll Bring:

• Basic technical experience or education in electronics/electrical/applied trades
• A proactive, can-do attitude and willingness to learn on the job
• Strong communication skills and a passion for customer service
• The ability to work independently and solve problems under guidance
• Valid driver’s licence and the ability to travel (some regional work required)
• Reliable, organised and committed to high-quality work

This is an exciting step into a rewarding and growing industry. If you’re technically minded, love working with people, and want to build a career—not just take a job—apply now.