The Company:

Our client is a leading provider of occupational therapy and allied health services, dedicated to enhancing the lives of individuals through exceptional care and innovative practices. With a strong commitment to professional growth and a supportive work environment, our client offers a dynamic workplace where your contributions are valued, and your career can flourish.

What’s in it for you?

• Competitive salary up to $120k + Super, inclusive of allowances.
• Monthly one-on-one supervision and weekly group supervisions to ensure continuous professional development.
• Monthly "Research Roundup" & training sessions, led by Monash University lecturers.
• A comprehensive 3-week onboarding program with scheduled shadow sessions to help you acclimate to new systems and teams.
• External Professional Development (PD) allowance of $1,500 and up to 3.5 days per year for full-time employees.
• 50% contribution to Occupational Therapy Australia membership.
• Employee Assistance Programme (EAP) offering 6 free sessions per issue per year.
• Travel allowance and a free yearly car service.
• Wellness/gym allowance to support your health and well-being.
• Equipment allowance, including a choice between a MacBook or Windows laptop.
• Performance-based bonuses for meeting and exceeding targets.
• An extra leave day for your birthday.
• Novated lease options for vehicles.
• Opportunities to contribute to academic papers and university projects.
• Regular social and team gatherings to foster a strong and collaborative team environment.

The Role:

As an Operations Manager Occupational Therapist, you will play a crucial role in managing and leading teams of high-performing Occupational Therapists and Allied Health clinicians. Working closely with the company Director, Admin Manager, and Clinical Manager, you will ensure the delivery of high-quality services, drive continuous improvement, and contribute to the growth and development of the organisation.

Key Responsibilities:

• Support and manage occupational therapy staff, students, and Allied Health Assistants.
• Improve and oversee occupational therapy policies, procedures, guidelines, and practices.
• Facilitate the development and application of relevant research within the clinic.
• Manage team KPIs, performance, and forecasting to ensure service delivery goals are met.
• Ensure the quality and timely submission of session notes.
• Organise and manage clinical supervision for the team, utilising both internal and external resources.
• Maintain relationships with support coordinators, LACs, allied health professionals, GPs, and other stakeholders to ensure a steady flow of referrals.
• Handle staff leave requests and manage feedback, complaints, and incident reporting for the business.
• Oversee Workplace Health and Safety (WHS) and provide training on policies, procedures, and processes.
• Develop resources and manuals as part of the clinic's operational guidelines.
• Manage the purchasing of therapy resources and equipment as needed.
• Lead clinic updates during team and administration meetings.
• Provide leadership, consultancy, and advice to management and other health professionals on service delivery and best practices.
• Actively participate in multi-disciplinary service projects, quality activities, and research initiatives.
• Coordinate continuous quality improvement, research, and service development activities to enhance service delivery and patient outcomes.
• Manage the maintenance and cost-effective use of equipment and supplies.

About You:

• Proven experience in a leadership or managerial role within the healthcare or occupational therapy sector.
• Strong organisational and communication skills, with the ability to lead and inspire a team.
• Commitment to continuous professional development and staying current with industry best practices.
• Ability to build and maintain strong relationships with stakeholders, colleagues, and clients.
• A passion for improving service delivery and patient outcomes through innovative and evidence-based practices.