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Technical Sales Engineer
Vancouver, BC
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Technical Sales Engineer


About the Role


A fast-growing technology company is seeking a Technical Sales Engineer to play a pivotal role in driving business growth through technical expertise and strategic sales engagement. This position requires a dynamic professional who can manage both inbound and outbound sales efforts while effectively communicating complex technical solutions to customers. The role combines technical fluency with a results-driven sales approach to tailor solutions that align with client needs.


Responsibilities

  • Customer Engagement: Identify and connect with high-value prospects, guiding them through the sales funnel from initial interest to product adoption.
  • Lead Management: Handle inbound marketing-qualified leads (MQLs), ensuring a smooth transition from initial inquiries to successful onboarding.
  • Technical Consultation: Act as the primary technical resource, explaining key capabilities such as API integrations, remote device management, hardware analytics, and autonomous system controls.
  • Sales Optimization: Leverage AI-driven tools to refine sales processes, improve customer targeting, and enhance overall operational efficiency.
  • Product Integration: Clearly articulate how the company's technology fits into customer ecosystems, ensuring seamless implementation and compatibility.
  • Collaboration: Partner with internal teams, including Business Development, Product, and Customer Success, to refine lead strategies and support product development efforts.
  • Market Insights: Analyze customer behavior and provide strategic feedback to help shape product roadmaps and go-to-market strategies.


Qualifications


Required:

  • Minimum 2+ years of experience in a sales role, preferably in SaaS or hardware-integrated solutions.
  • At least 2 years in a technical role, with exposure to software and hardware architectures.
  • Degree in Computer Science, Engineering, or a related technical field.
  • Strong understanding of integrated platforms, APIs, hardware solutions, and data analytics.
  • Experience using generative AI tools to optimize sales processes or operational workflows.
  • Proven ability to manage both outbound prospecting and inbound lead conversion.


Preferred:

  • Experience with customer relationship management (CRM) platforms such as Salesforce or HubSpot.
  • Background in remote device management, platform-as-a-service (PaaS), or hardware analytics.
  • Familiarity with GPIO systems, autonomous controls, or embedded hardware technologies.
  • Analytical mindset with the ability to refine lead targeting strategies based on data insights.


Key Success Metrics

  • Increase trial-to-paid conversion rates and optimize the customer activation process.
  • Drive measurable revenue growth through targeted technical sales efforts.
  • Improve operational efficiency using AI-driven sales optimization tools.
  • Provide actionable customer insights that contribute to product refinement and market positioning.


This role is ideal for a sales-driven technical professional who is passionate about emerging technologies and thrives in an environment where innovation and customer engagement drive success. If you have a strong technical foundation and a talent for translating complex solutions into customer value, we encourage you to apply!


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