The Solution Consultant will present Infor solution offerings and architecture to SMB prospects and customers. The Solution Consultant is responsible for evoking confidence in Infor’s functionality, technology infrastructure, and implementation services. The Solution Consultant will uncover business requirements, develop a solution sales strategy, position competitive benefits, articulate previous customer successes, and effectively demonstrate solutions that address prospect requirements.

Responsibilities

• Consult with prospective customers to identify business problems; objectives and priorities relevant to our software solutions.
• Lead Discovery sessions to understand the customer’s technical needs and wants, analyze the gaps, and propose solutions.
• Discern what questions prospects are not asking, and lead them in that direction, effectively identifying and walking the customer through their 'pain chain'.
• Clearly articulate the benefits of Infor and Guide Technologies solutions to all levels including lines of business managers and “C” level executives
• Lead, prepare, and deliver (in partnership with the Sales team) custom presentations, demonstrations, and solutions to the customer of the benefits of our proposed solution.
• Help the project manager define success criteria, scope, schedules, and deliverables for the engagement.
• Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
• Collaborate with counterparts in IT (project, development) and Business to create and validate business requirements and project specification documents
• Provide support and informational guidance to the Engagement Team and Sales Executives on sales strategy, business benefits, and action plans throughout the sales process.
• Liaise directly with other Sales Team Members to ensure a coordinated, intimate and professional experience for the customer throughout the sales process.
• Support Account Executives in the production of high-quality sales proposals and supporting materials
• Respond to RFIs and RFQs
• Present qualitative and quantitative value of the proposed solutions
• A self-sufficient knowledge worker who is able to receive little instruction on day-to-day work
• Receives guidelines and goals on new assignments and is expected to develop their own plan to achieve these goals.

Requirements

• 4+ years of experience in a pre-sales role, implementation consulting or customer support for an ERP software application.
• Bachelor’s degree in finance, accounting, business, or related field or equivalent experience
• Solid oral, written, presentation and interpersonal communication skills
• Proven track record of increasing deal size and accelerating the sales cycle
• Successful quota achievement