Position: General Manager

Location: St. Thomas, U.S. Virgin Islands

About the Company

An established and growing hospitality and gaming group in the U.S. Virgin Islands with a diverse portfolio of video gaming lounges, beachside restaurants, and entertainment venues. The company is expanding its footprint with a new concept in Red Hook Hill, St. Thomas, an immersive Cuban-inspired dining and nightlife experience paired with video gaming and slots.

About the Position

We are seeking a seasoned General Manager to lead the pre-opening and daily operations of a vibrant Cuban cuisine restaurant with a nightlife and gaming component. The venue will be located in a prime waterfront location in Red Hook Hill and will feature approximately 3,500 square feet of indoor dining space, an expansive outdoor deck, and a mezzanine level.

This is a high-impact leadership role reporting directly to the group’s Director of F&B Operations and CEO. The General Manager will be instrumental in launching and operating a destination venue combining authentic Cuban cuisine, live entertainment, and regulated video lottery gaming.

About the Job

The General Manager will oversee all aspects of the pre-opening and opening phases as well as day-to-day operations post-launch. Key responsibilities include:

• Leading the pre-opening process
• Developing SOPs, operational workflows, and service standards
• Hiring, onboarding, and training all FOH and BOH team members
• Setting policies, procedures, and venue-specific protocols
• Coordinating with vendors, contractors, and group departments
• Full P&L accountability, budgeting, and financial reporting
• Staff scheduling, development, and performance management
• Ensuring high levels of guest experience and service delivery
• Overseeing entertainment, music programming, and event execution
• Managing inventory, compliance, and gaming operations coordination

What You Will Need

• U.S. Resident or Green Card Holder (requirement for employment)
• Minimum 2 years as a General Manager in a casual or upscale restaurant with nightlife/music/entertainment elements
• 10 years total experience in restaurant or F&B operations
• Experience with Cuban cuisine is a strong advantage
• Proven pre-opening and restaurant launch experience preferred
• Demonstrated ability to manage P&L, cost controls, and operations
• Diploma or degree in Hospitality Management or a related field
• Stable work history with verifiable references and background checks
• Strong leadership, communication, and guest engagement skills

What You Get

• Salary: $100,000 gross per annum
• Performance-based incentives/bonus structure
• Company-provided housing for up to 6 months
• Medical insurance coverage
• Joining flights from your current U.S. location
• Relocation assistance to St. Thomas