Director of Operations Restaurant Group ( North America and Canada )
Our client is a world-renowned Taiwanese restaurant chain known for its exceptional dumplings, noodles, and other delectable Chinese dishes. They pride themselves on delivering an outstanding dining experience through our meticulous attention to detail, high-quality ingredients, and exceptional customer service. A fast-growing company with 170+ restaurants in 13 countries and expanding by 2 restaurants annually.
Their flagship restaurant in Hong Kong has been awarded a Michelin star 5 times.
Job Summary: The Director of Operations will oversee the FOH operational activities across North America ( US and Canada) This leadership role is responsible for ensuring operational excellence, driving performance, and maintaining the high standards that the company is known for. The Director of Operations will work closely with the senior management team to implement strategies that enhance productivity, streamline processes, and promote growth across all units.
Key Responsibilities:
Operational Oversight:
Financial Management:
Staff Development:
Customer Experience:
Strategic Planning:
Compliance and Safety:
Qualifications:
Benefits: