About the Company:

Our client, a leading airline catering provider in Saudi Arabia, is a publicly traded company boasting over 40 years of industry dominance. As part of their ambitious growth strategy, they are on the lookout for exceptional international talent to join their team in a pivotal expat role.

Production Director - (Culinary)

Reports To: Vice President, Inflight Catering, Central & Eastern Regions, Saudi Arabia

Key Roles and Responsibilities:

Strategic Planning

• Work collaboratively on developing strategic plans, policies, and decisions to ensure production aligns with the organization's vision and business objectives.
• Set production budgets and consistently oversee costs, productivity, and efficiency.
• Operations Management
• Manage production units and lead teams towards operational excellence.
• Establish schedules, processes, yields, quality standards, and cold chain protocols to fulfill customer needs and demands.
• Coordinate with the purchasing and stores departments for ingredient supply and inventory management.
• Prepare for peak periods such as Ramadan and Hajj with operational plans.

Quality and Compliance

• Ensure production meets the catering standards and food safety protocols required by airline clients.
• Address customer complaints and take corrective measures.
• Maintain, update, and ensure adherence to standard operating procedures.
• Keep abreast of industry developments and adopt best practices.

People Management

• Assess staff performance; manage promotions, contract renewals, and terminations.
• Determine training requirements and arrange for development programs.
• Promote positive employee relations and ensure effective two-way communication.

Reporting and Administration

• Deliver regular status reports as per company directives.
• Engage in meetings with executives, managers, and other staff members.
• Propose investments in technology and equipment based on research.

Benefits:

• Competitive salary, negotiable based on experience.
• Business class annual ticket for the employee and dependents.
• Housing allowance: 25% of salary.
• Transport allowance: 10% of salary.
• Bonus and other expat benefits as per KSA law.
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Requirements:

• Minimum 20 years of experience, including at least 10 years in large inflight catering units (e.g., dnata, LSG, Gate, Newrest, Do&Co, EKFC, QACC, SATS).
• Bachelor's degree in hospitality/culinary/catering.
• Fluent in English, both reading and writing.