HiFyve is hiring a Service Manager in the heavy equipment industry St. Louis, MO!

Salary: Up to $100,000 base plus annual performance bonuses

Shift: Day Shift

Location: St. Louis, MO

Position Overview:

HiFyve is hiring for a Service Manager from the heavy equipment industry to lead and grow a large service operation for a leading dealership in the St. Louis area. This is a high-impact leadership role responsible for the full financial and operational performance of the Service Department, overseeing a team of approximately 20–22 employees including technicians, dispatch, and shop leadership. This position plays a key role in business growth and will serve as a decision-maker for future staffing and operational initiatives.

Key Responsibilities:

• Lead and manage all day-to-day service department operations
• Directly supervise service technicians, shop leadership, and dispatch coordination
• Own service department performance including productivity, profitability, and customer satisfaction
• Develop and manage budgets, forecasts, and financial performance metrics
• Analyze operating reports and implement process improvements to drive efficiency
• Build and maintain strong relationships with key customers and manufacturer representatives
• Identify staffing and training needs and develop high-performing teams
• Drive continuous improvement in service quality, turnaround time, and operational results
• Partner closely with branch leadership on growth strategy and operational planning
• Ensure safety standards and compliance across service operations

Knowledge, Skills, and Abilities:

• Proven Service Manager or senior service leadership experience in heavy equipment, construction equipment, material handling, or equipment rental environments
• Strong experience leading large teams (15+ employees preferred)
• Background in service operations, maintenance, and repair environments
• Financial and operational management experience (budgets, KPIs, profitability)
• Customer-focused leadership style with strong relationship-building skills
• Ability to lead in a fast-paced, high-volume service department
• 5+ years of service or equipment dealership experience (Preferred)
• Prior supervisory or management experience (Preferred)
• Technical or associate degree a plus 

If you are interested, please apply.