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Service Administrator
Cincinnati, OH
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HiFyve is hiring a Service Administrator in the Industrial Equipment industry in Cincinnati, OH!

Salary: Up to $25/hr

Shift: Monday–Friday, 8:00 a.m. – 5:00 p.m.

Location: Cincinnati, OH (In-office)


Job Duties and Responsibilities

  • Provide administrative support to the Branch Service Manager and Service Department
  • Process invoices and submit warranty information accurately and timely
  • Maintain safety, DOT, vehicle inspection, and equipment shipping/receiving records
  • Perform manual timesheet entry for Service Technicians into Infor/Lawson
  • Code, copy, reconcile, and manage all third-party vendor invoices
  • Assist with closing work orders, including customer and internal jobs
  • Develop parts and labor estimates
  • Provide back-up support to Dispatch, including technician scheduling and customer issue resolution
  • Provide back-up coverage to front-desk reception as needed
  • Type correspondence, letters, and memos and follow up on service call reports


Education Requirements

  • High School diploma or equivalent required
  • Some college coursework preferred
  • Previous administrative or clerical experience preferred



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