Cypress Health Partners is a leading provider of outpatient physical therapy in the Northeast, offering exceptional MSK care through two regionals brands – Bay State Physical Therapy and MVPT Physical Therapy. We are a provider owned and operated company and are devoted to the health and wellbeing of our patients. Offering exceptional, innovative chiropractic and physical therapy services, our dedicated professionals strive to restore each individual’s maximal function.

We are searching for a Human Resources Assistant to join our team. Under the direction of the Vice President of Human Resources, the HR Assistant is responsible for providing administrative support to the Credentialing, Payroll, and Human Resources teams. This person also serves as the face of the Corporate Resource Center (CRC) by welcoming all guests as they arrive, answering the phone, and maintaining the organization and cleanliness of the reception area and conference rooms. This role also supports the Executive Office manager by ordering supplies and coordinating lunches.

Essential Functions

• Tracks the status of all credentialing applications and conducts timely follow-up of applications.

• Documents updates from payers within the appropriate areas of the credentialing database.

• Monitors professional license expirations and communicates with providers to ensure timely renewal. Enters new expiration dates in appropriate databases.

• Updates CAQH accurately; ensures accuracy and completeness of the CAQH profile. Re-attests CAQH within applicable deadlines.

• Maintains necessary confidential electronic and paper files and current documentation required for provider credentialing and re-credentialing.

• Performs timely and accurate scanning of documents to the provider files.

• Performs timely and accurate data entry into the database and applicable spreadsheets.

• Utilizes appropriate database tracking reports to ensure accuracy and thoroughness of data entry documentation.

• Performs related administrative credentialing functions.

• Greets visitors to the CRC professionally. Informs the appropriate employee of the arrival of the visitor and directs the visitor as appropriate.

• Receives and signs for all deliveries and advises the recipient of the delivery. Handles all out-going shipments via FedEx or UPS as needed.

• Maintains the lobby, reception area, and conference rooms to ensure a professional appearance.

• Answers, screens, and routes telephone calls. Resolves routine and non-routine administrative problems and answers inquiries.

• Assists Human Resources by managing CRC key fobs for new hires and terminations, ordering name plates for new hires, and basic administrative tasks as requested.

• Supports Payroll by accurately entering Supplemental Pay onto timecards biweekly.

• Supports the Executive Office Manager by ordering, setting up, and cleaning up lunches and dinners as needed, and orders and puts away CRC office supplies.

• Collaborates with Executive Office manager on setting up and deleting users in Order.co site.

• Supports new clinic openings by ordering appropriate office supplies for delivery.

• Maintains regular and punctual attendance.

• Complies with all company policies and procedures.

• Performs other duties as assigned.

Requirements

• Associate Degree or equivalent experience required.

• 1 year of administrative experience in a professional environment.

• This position is not eligible for remote or hybrid work arrangements. It is in-office 40 hours per week in Braintree, MA.

• Outstanding thoroughness, attention to detail, and accuracy in work product with an ability to work in varied and busy atmosphere.

• Thrive in fast-paced, deadline-oriented environment while maintaining superior time management, prioritization, organizational and multi-tasking skills, with a proactive and anticipatory attitude.

• Willingness to work collaboratively as part of a team.

• Maturity, discretion, and an ability to maintain confidential and sensitive information are of utmost importance.

• Ability to work well with all levels of personnel to establish and maintain harmonious working relationships with internal and external customers.

• Strong verbal and written communication skills

• Work requires ability to consolidate information from various sources.

• Ability to identify and resolve problems.

• Proficiency with Microsoft Office applications (i.e., MS Word, Excel, Outlook), databases, and web browsers.

• Able to function independently and perform routine department procedures without supervision.

• Ambitious with a can-do attitude that takes pride in exceeding expectations.

Cypress Health Partners is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.