Position Summary:

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Essential Functions and Job Responsibilities:

• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations

• Comply with all applicable company policies and procedures

• Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards

• Educate customers in proper use and care of respiratory and HME equipment in a home setting

• Complete written patient visits reports following setup and follow-up visits as required

• Assist with customer equipment problems under emergency conditions

• Process all orders in a timely, accurate manner

• Promote services and products to referral sources in the community as appropriate

• Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services

• Assist with implementation of quality improvement program to meet company policies

• Maintain home oxygen systems through regularly scheduled visits to customers.

• Safely drive and maintain company vehicle

• Perform patient assessment and re-assessment for patient care

• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies

• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures

• Develop and maintain working knowledge of current HME products and services offered by the company

• Assume on-call responsibilities during non-business hours in accordance with company policy.

• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.

• Maintain patient confidentiality and function within the guidelines of HIPAA

• Completes assigned compliance training and other educational programs as required

• Maintains compliant with AdaptHealth’s Compliance Program

• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch Maintenance and Cleaning Guidelines

• Perform other related duties as assigned 

Competency, Skills and Abilities:

• Problem solving skills with attention to detail

• Ability to prioritize and manage multiple tasks

• Ability to clean, test and repair home medical equipment.

• Ability to identify safety hazards and take the necessary precautions

• Accurately receive, stock, retrieve and load equipment and supplies.

• Ability to work independently as needed.  

• Ability to prioritize and manage competing priorities and tasks

• Independent decision making

• Computer skills including knowledge of Microsoft Office applications