Title: Product Owner
Category: Full-Time
Status: Salary, Exempt
Reports to: Director of Program Management
Start Date: ASAP
Pay Range: $98k - $120k annually
Position Summary
Get ready for a life-changing work experience! Welcome to TCWGobal, the place where hard work meets endless fun. Not only are we the reigning champion of the "Best Place to Work in San Diego" for several years, but we've also claimed the title of "Best Place to Work in Southern California"! That's right, we're on a roll and always raising the bar. At TCWGlobal, we believe in the power of community and giving back.
We are a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR-related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy. So, if you're ready to join a team of unstoppable go-getters, a company culture that encourages growth, and a company that truly cares about its employees and the world, then TCWGlobal is the place for you!
TCWGlobal is looking for a Product Owner to join our Product Program management team . This role is responsible for leading our StaffingNation platform development. As the bridge between our users, development team, and broader business goals, you'll champion innovation and drive the creation of a world-class software solution. Your role will involve meticulously analyzing user feedback, market trends, and business objectives to craft a product roadmap that propels StaffingNation to the forefront of the industry. With your exceptional communication skills, you'll translate complex technical concepts into clear, actionable user stories and inspire collaboration across teams. If you're passionate about shaping the future of technology and thrive in a fast-paced, dynamic environment, we want to hear from you. Join us and unleash your potential as a leader in product management.
Key Responsibilities
Backlog Management:
o Build and maintain the product backlog, comprising user stories and system requirements, refining it for development and implementation.
o Identify, specify, and prioritize features and capabilities through direct collaboration with stakeholders/customers, analysts, developers, and architects, leveraging domain knowledge.
Stakeholder Engagement:
o Collaborate across Global Operations, Client Relations, Sales, and Compliance teams to capture user workflows, priorities, and system needs.
o Actively gather and prioritize business needs related to software development.
o Interpret and simplify StaffingNation as the product leader between TCW stakeholders and the development team.
Validation and Feedback:
o Validate and review software functionality, providing improvement feedback as necessary.
o Ensure the software team comprehends development goals, objectives, and deliverables.
Strategic Collaboration:
o Work closely with the Director of Program Management to ensure the software product aligns with user and customer needs.
o Apply deep domain knowledge of core business processes, user needs and market opportunities to make impactful decisions
Team Leadership and Agile Development:
o Lead Agile development teams in refining and communicating product roadmaps that deliver value in short cycles, collaborating closely with stakeholders.
o Champion continuous improvement of the product as well as team dynamics
Additional Competencies:
- Vision, Strategy & Systems Thinking: Craft a clear vision for the product's future, setting actionable goals and aligning the roadmap with end to end business objectives, considering both short-term goals and long-term strategies.
- Emotional Intelligence: Empathize with stakeholders/users and understand their perspective as well as effectively navigate conflicts or interpersonal challenges, employing tact, diplomacy, and active listening to resolve issues and foster positive relationships.
- User-Centric Mindset: Conduct user research, interviews, and usability testing to gather insights and validate assumptions, understand their needs, pain points, and behaviors
- Collaboration and Influence: Build strong relationships with stakeholders, leveraging influence to drive alignment and support for the product vision.
- Decision-Making and Prioritization: Make informed decisions amidst competing demands, focusing on maximizing impact and delivering value.
- Resilience and Persistence: Navigate challenges with resilience and maintain determination to achieve long-term success.
- Leadership and Empowerment Lead by example and inspire cross-functional teams to deliver high-quality products with a culture of autonomy, ownership, and accountability among team members
- Continuous Learning and Adaptability: Curious and open-minded to new ideas, technologies, and methodologies, embrace feedback and adapt quickly to evolving business needs and market dynamics
Qualifications & Skills
· Bachelor’s degree in Business, Information Systems, Computer Science or a related field from an accredited university
· 3 - 5 years of SW product lifecycle management experience
· CSM/CSPO or other Product/Agile proficiency certifications
· Ability to think critically and creatively in developing solutions to challenges
· Proven ability to collaborate well with cross-functional teams
· Strong attention to detail with analytical and systems problem-solving skills
· Effective communication and presentation skills
· Capable of performing well in a fast-paced, dyanamic environment
· Advanced MS Office skills, and PowerPoint
· Experience with project management and business analytics software: JIRA, Office 360, PowerBI, etc.,
· Solid knowledge of Scrum/Agile practices, process flows, and use case scenarios.
Salary & Benefits
This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.
Additional compensation may be earned by exceeding sales and service goals.
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