Job Title: Program Manager IV – Retail Business Planning (Contract)

Payrate: $104/hour

Location: Remote (Bay Area candidates only)

Duration: 6-month assignment

Summary

We are seeking a dynamic and strategic Program Manager to lead the integration and execution of Small & Medium Business (SMB) initiatives within a retail ecosystem. This role requires a proactive leader who can manage complex programs, drive cross-functional alignment, and leverage data-driven insights to influence senior leadership.

The ideal candidate is highly independent, thrives in fast-paced environments, and brings strong problem-solving skills to enhance both customer and employee experiences.

What You’ll Do

• Lead end-to-end program management, including strategic planning, execution, and action tracking
• Facilitate key meetings such as weekly working sessions, business reviews, and leadership updates
• Prepare and support senior leadership presentations and business case materials
• Maintain high-quality program documentation, trackers, and communications
• Independently manage and prioritize urgent requests based on strategic impact
• Drive integration of SMB initiatives across retail by developing scalable frameworks and workflows
• Collaborate with cross-functional partners to align priorities and ensure seamless execution
• Identify and manage risks, dependencies, and program budgets
• Use data and business insights to build compelling narratives that influence decision-making
• Engage with both technical and field teams to drive alignment and execution

What You Bring

• 7+ years of experience in program management or management consulting
• Proven experience leading complex, cross-functional initiatives
• Strong ability to influence stakeholders and drive alignment across diverse teams
• Excellent strategic thinking and problem-solving skills
• Strong executive communication skills with the ability to present clear, concise insights
• Ability to operate independently and manage multiple priorities in a fast-paced environment
• Strong organizational skills with attention to detail and operational rigor
• Ability to build relationships quickly while maintaining appropriate boundaries
• Bonus Points If You Have
• Experience working with Small & Medium Business (SMB) programs
• Experience within retail environments or customer-facing business models
• Familiarity with field sales organizations or direct-to-customer sales models
• Experience working within large, matrixed organizations

Core Competencies

• Program Management & Strategic Execution
• Cross-Functional Leadership
• Stakeholder Alignment & Influence
• Data-Driven Decision Making
• Executive Communication
• Risk & Operational Management 

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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