Title: Claims Operations Administrator (Temporary)
Payrate: $18–$20/hr
Schedule: M-F, 12-8pm EST
Location: Remote in the United States
Length of Assignment: Through the end of October
Please scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal.
Launch Your Career in Claims Operations
Are you highly organized, detail-oriented, and eager to build your career with a growing organization? We're looking for a Claims Operations Administrator to join our team on a 4-month W-2 assignment covering a maternity leave. This is an excellent opportunity for recent graduates or early-career professionals looking to gain valuable experience in operations, claims administration, and Salesforce while working alongside a collaborative and supportive team.
If you enjoy staying organized, thrive in fast-paced environments, and love keeping processes running efficiently, we'd love to hear from you!
What You'll Do
As a Claims Operations Associate, you'll play a vital role in supporting the Claims organization by ensuring claims are accurately received, documented, assigned, and processed. Your work will help keep operations running smoothly while allowing Claims professionals to focus on strategic claim handling.
Responsibilities include:
- Monitor shared inboxes and incoming claim notifications
- Review and triage new claims using established workflows
- Create and maintain claim records in Salesforce and internal systems
- Verify policy information, claim assignments, and documentation for accuracy
- Coordinate administrative activities with internal teams, vendors, and outside partners
- Maintain assignment trackers and operational reports
- Support data validation and reporting activities
- Review invoices and payment documentation for completeness
- Maintain process documentation and standard operating procedures
- Escalate urgent issues appropriately while maintaining excellent attention to detail
- Provide high-volume administrative support to the Claims Operations team
What We're Looking For
We're less concerned about insurance experience and more interested in finding someone who is organized, dependable, and eager to learn.
Preferred Qualifications
- Administrative, operations, customer support, or office experience
- Strong organizational and multitasking skills
- Excellent attention to detail
- Ability to manage high-volume work accurately and efficiently
- Strong written communication skills
- Comfortable learning new software and business processes
- Able to work independently in a fully remote environment
Nice to Have
- Salesforce experience
- Claims or insurance exposure
- Experience working with shared inboxes, databases, or workflow management systems
Training will be provided, making this an excellent opportunity for candidates looking to grow their professional experience.
What Makes You Successful
We're looking for someone who is:
- Highly organized and detail-oriented
- Process-driven and reliable
- Able to learn quickly
- Comfortable working independently
- Resourceful and proactive
- Able to prioritize competing tasks
- Accurate while working in a fast-paced environment
- Collaborative and eager to contribute
Why You'll Love This Opportunity
- $18–$20/hour
- Schedule: M-F, 12-8pm EST
- 4-month W-2 assignment
- Weekly pay
- Medical, dental, and vision benefits available
- Fully remote position
- Comprehensive training and onboarding
- Exposure to Salesforce and Claims Operations
- Great opportunity for recent graduates and early-career professionals
- Potential for future opportunities based on performance and business needs
If you're looking for an opportunity to gain valuable operations experience while working with a supportive team, we'd love to hear from you!
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Important Candidate Safety Notice
This position has been verified and officially approved by TCWGlobal.
Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:
• Only trust communication from verified TCWGlobal representatives
• Ensure a TCWGlobal recruiter is present on all official phone or video interviews
• TCWGlobal will never request payment, gift cards, cryptocurrency, or sensitive banking information during the hiring process
• Do not share sensitive personal information with unverified individuals or suspicious third parties
• If you are unsure whether a posting or recruiter is legitimate, we encourage you to verify active opportunities directly through https://www.tcwglobal.com/client-jobs or by contacting hello@tcwglobal.com
TCWGlobal is committed to protecting candidates and maintaining a safe, transparent, and professional hiring experience.
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