Partner Implementation Project Specialist(Remote)

Location: Canada (Remote)

Compensation: CAD $10,540/month

Contract: 8-month term with strong potential for extension

Schedule: Full-time | Flexible hours (must be able to attend meetings across multiple time zones)

Overview:

We’re looking for an Associate Program Implementation Manager to join the Partner Success team supporting global university and industry partners. This person will play a key role in managing the launch of new programs and ensuring seamless delivery from start to finish. The ideal candidate has a consulting or client-facing background, strong stakeholder management skills, and a track record of supporting process improvements across global projects.

This role requires someone who is highly organized, detail-oriented, and confident presenting to executive-level stakeholders. It’s a client-facing, metrics-driven position that demands both strong communication and project ownership from end to end.

Key Responsibilities:

• Manage relationships with key university and industry partners, ensuring on-time, high-quality program and course launches
• Support full project lifecycle — from planning through implementation and delivery — while tracking KPIs and progress metrics
• Partner cross-functionally with internal teams (Product, Design, Marketing, Engineering, Business, Legal, etc.) to align project goals
• Analyze data and performance metrics (via Looker or similar tools) to identify opportunities for process improvement and drive efficiency
• Lead and present program updates to stakeholders and executive audiences with confidence and clarity
• Support global partners with the flexibility to collaborate across multiple time zones
• Contribute to internal process optimization and drive continuous improvement initiatives

Must Have Qualifications:

• 3–8 years of relevant experience consulting, project/ program management and implementation
• Prior experience in consulting or implementation roles for global or enterprise clients
• Hands-on experience using Looker (or similar BI tools) for tracking KPIs and performance metrics
• Experience with Salesforce, Jira (or similar), and GSuite
• Background in consulting or client-facing roles with strong stakeholder management and presentation experience
• Proven ability to support process improvements and implement new workflows
• Experience supporting projects for global organizations
• Strong communication and executive presence; confident presenting to internal and external stakeholders
• Comfortable managing multiple projects in a fast-paced, ambiguous environment

Preferred Experience:

• Prior experience in consulting or implementation roles for global or enterprise clients
• Familiarity with project management tools and frameworks
• Experience in data-driven decision making and partner success enablement

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.