Senior Leave & Accommodations Administrator

Location: Hybrid- Los Angeles, CA

Payrate: $47-57/hr DOE

Type: W2 Contract to Hire

We’re looking for a highly skilled Senior Leave & Accommodations Administrator to lead and elevate our organization’s leave of absence programs and workplace accommodation processes. This is a key role where you’ll blend compliance expertise with compassion—supporting employees through life events while guiding leaders and partners to ensure seamless operations.

From LOA, STD/LTD, Workers’ Compensation, ADA accommodations, COBRA, and Direct Billing, you’ll be the trusted subject matter expert who ensures every process is handled with precision, empathy, and care.

What You’ll Do

Own Leave & Accommodation Programs

• Deliver white glove service in partnership with our 3rd party administrator across FMLA, CFRA, PDL, STD, LTD, military leave, unpaid/personal leave, and Workers’ Compensation.
• Guide employees and managers through the full leave lifecycle as a trusted subject matter expert.
• Coordinate with payroll, HR, and benefits teams to ensure invoices, payments, and benefit continuation run flawlessly.
• Calculate salaries alongside leave benefits (STD/LTD/State) to maintain accuracy and transparency.
• Lead the ADA interactive process—review documentation, determine accommodations, and collaborate with HRBPs and legal to resolve requests quickly and fairly.
• Manage return-to-work cases, modified duty, and transitional programs.

Champion Compliance & Benefits

• Oversee COBRA processes and direct billing during leave or benefit transitions.
• Ensure compliance with FMLA, ADA, HIPAA, ERISA, COBRA, and state-specific regulations.
• Accurately manage benefit premiums and salary continuation.

Drive Documentation & Reporting

• Keep impeccable, confidential records.
• Build reporting tools to track trends, compliance metrics, and accommodation outcomes.
• Conduct audits and prepare documentation for compliance or legal review.

Be the Go-To Expert & Partner

• Act as the primary contact for employees, managers, HR partners, and vendors.
• Train HR and leadership teams on leave laws, accommodation processes, and best practices.
• Resolve escalations with discretion, empathy, and professionalism.

Lead Process Improvements

• Spot inefficiencies and recommend better workflows and systems.
• Collaborate with HRIS and vendors to optimize leave tracking and communication tools.

What You Bring

• Bachelor’s degree in HR, Business Administration, or related field.
• 5+ years managing complex leave and accommodations programs.
• In-depth knowledge of FMLA, ADA, CFRA, STD, LTD, Workers’ Comp, COBRA, HIPAA.
• Experience working with third-party administrators and insurance carriers.
• Proficiency in HRIS platforms (Workday, UKG, ADP, Dayforce, etc.).
• Strong communication, organization, and case management skills.
• Ability to manage sensitive employee situations with professionalism.
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.

Preferred Skills

• Multi-state leave administration experience.
• Strong analytical and reporting skills.
• Experience managing high-volume caseloads without compromising accuracy.
• Background in large or matrixed organizations.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.