Jr. Workplace Support Specialist (Mailroom)
Location: Washington, DC (**Local candidates only)
Pay: $23–$25/hr (Weekly pay + Medical benefits)
Contract: Long-term, ongoing (no set end date — based on performance)
Schedule: Full-time, Monday–Friday (8:30 AM – 5:30 PM) onsite
**Please note: This role requires 1-10 years of experience in facilities, mailroom, and/or shipping/receiving roles. Requires excellent communication skills.
About the Company
Our client is a leading U.S. software company that builds cutting-edge data and analytics platforms used by global institutions across government, healthcare, finance, and more. Their technology helps organizations make smarter decisions — from preventing security threats to accelerating medical research.
Core Responsibilities
• Sort, log, and distribute incoming and outgoing mail and packages (FedEx, UPS, DHL, USPS).
• Weigh and apply postage, arrange pickups, and track all shipments in the mail delivery system.
• Handle returned or misrouted mail and resolve related issues.
• Process work orders via the company’s CMMS ticketing system and route requests appropriately.
• Support light office and administrative tasks (photocopying, printing, etc.).
• Coordinate with property management and parking services to handle building-related employee requests.
• Manage inventory for office, technology, and shipping supplies; restock PPE and first aid materials regularly.
• Conduct inspections and audits of janitorial services; communicate feedback to vendors.
• Assist with onsite meeting setups, events, and leadership visits.
• Maintain a proactive, organized, and service-oriented approach to all mailroom and facilities duties.
• Be willing to support other business-critical office operations as needed.
Requirements
• Must have 1-10 years of experience in facilities, mailroom, and/or shipping/receiving roles.
• Hands-on experience working with FedEx, UPS, DHL, and USPS pickup/delivery procedures.
• Comfortable weighing mail, determining correct postage, and managing daily package flow.
• Highly organized and able to prioritize multiple tasks in a fast-paced environment.
• Demonstrated “can-do” attitude — completes tasks promptly and follows through without delay.
• Experience working with ticketing/work order systems (CMMS or similar).
• Strong attention to detail and commitment to high-quality work.
• Excellent communication and teamwork skills.
• Must be able to lift up to 50 lbs and climb ladders up to 10 ft.
• Willingness to work occasional overtime or on-call shifts when required.
• Must pass a standard background check.
**This role offers excellent career growth potential, along with great on-site perks such as daily breakfast, lunch, dinner, and snacks.****
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.