Executive Admin & Event Coordinator

Bellevue, WA (**Local candidates only** hybrid – onsite 1–4 days a month)

Pay: $33/hr (plus medical and dental benefits)

Full-time, M–F (must work PST hours)

12-month contract (excellent potential to extend)

About the Company

Our client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. Their mission and vision unite their team; above all, they share a common passion for ambitious goals. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more!

As a Specialist on the Customer Engagement Programs team, you’ll play a pivotal role in ensuring seamless operations, communications, and processes that power some of the company’s most strategic customer programs. You’ll primarily support the Executive Briefing Center (EBC) Program, a high-impact initiative that strengthens relationships with customers and drives growth.

We’re looking for someone who thrives in fast-moving, complex environments and can confidently take ownership of projects with minimal direction. You’ll work closely with executives, cross-functional partners, and customers, ensuring every detail is managed with precision and care. If you’re highly organized, resourceful, and energized by making complex programs run smoothly, we’d love to have you on our team.

What You’ll Do

• Manage day-to-day operations for our EBC program with organized, timely, and consistent communication and project management.
• Serve as the administrative lead for on-site engagement logistics—including catering, room reservations, executive scheduling, and coordination with Workplace and IT teams.
• Oversee EBC swag management—inventory, purchase orders, and ideation of new items that enhance the customer experience.
• Handle daily and weekly data entry and reporting projects with accuracy and efficiency.
• Partner with internal stakeholders and counterparts to align strategies, streamline processes, and ensure program consistency.
• Secure EBC speaker resources for virtual briefings, SMB accounts, and Microsoft-led engagements.
• Host customers for EBCs at our San Francisco office and at industry events.
• San Francisco EBCs take place roughly 1–4 days a month
• Industry event EBCs may require travel, roughly one week every 3–6 months
• Collaborate across the CE team to continuously improve workflows, documentation, and repeatable processes.
• Contribute to the development and maintenance of program content for both internal and customer-facing use.

What We’re Looking For

• 3–7 years of experience in administrative and event planning roles within Tech/SaaS.
• Must have prior experience working closely with senior leadership and customers.
• Experience supporting an Executive Briefing Center (EBC) Program or similar programs that strengthen customer relationships and drive growth.
• Experience securing guests and speakers for events.
• Experience handling weekly data entry and reporting tasks.
• Proven success working with executives and senior leaders, demonstrating discretion and professionalism.
• Ability to support both virtual and on-site meetings/events.
• Experience coordinating on-site engagement logistics—including catering, room reservations, executive scheduling, and coordination with Workplace and IT teams.
• Comfortable traveling one week every 3–6 months to support company conferences (travel reimbursement provided).
• Proven success managing complex projects and operations in dynamic environments.
• Strong organizational and administrative skills, with meticulous attention to detail and a bias for action.
• Ability to quickly learn new systems and processes.
• Previous experience in a role that required ramping up quickly, managing complex projects, and working independently with minimal direction.
• Experience entering data in Salesforce
• Experience with Jira, Asana, or similar tools; ability to pick up new systems quickly.
• Proficiency in Excel.
• Bonus: Experience with Power BI or similar tools.
• Bonus: Experience using GitHub.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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