Database Management Specialist ( Remote)

United Kingdon (Remote. **Must reside in the UK)

£2955 GBP a month

12 month contract ( Excellent potential for extension or permanent )

Full-time: M-F 9am-6pm UK hours (Must be able to attend meetings a few hours a day in EST and PST, USA hours)

Job Overview:

Our client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. Their mission and vision unite their team; above all, they share a common passion for ambitious goals. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more!

Job Summary: This role is crucial for the complete oversight, accuracy, and maintenance of our enterprise content catalog product. This will be a cross-functional role that interfaces with stakeholders across product, product marketing, content, and sales. The ideal candidate will be a proactive self-starter who relishes tackling ambiguous challenges and is able to coordinate across teams and remove obstacles as needed. This person should be experienced in data with at least some knowledge of operations, and committed to taking a customer-centric approach.

Key Responsibilities:

• Ownership of Enterprise Catalog as a Product:
• Responsible for the comprehensive oversight, accuracy, and maintenance of the enterprise content catalog product
• Understand the various content products that Enterprise customers consume (such as Academies) and ensure that the broader enterprise catalog supports these products
• Respond to, troubleshoot, and resolve any data issues related to the enterprise content catalog as reported by internal stakeholders
• Cross-Functional Expertise:
• Liaise across product, product marketing, content, and sales teams to understand stakeholder needs and to seek out key information needed for the enterprise catalog
• Ensure clear roles, responsibilities, and accountability across cross-functional teams who are key to managing the catalog efficiently
• Influence leaders across the company to advocate for improvements in the catalog and its usability
• Customer-Centric Focus:
• Develop and update business requirements by consulting with field teams to determine the most useful information/metadata for enterprise customers to understand and utilize content for their learners.
• Data Management & Maintenance:
• Regularly maintain the quality of the data and ensure data is correct and precise through regular proactive audits.
• Collaborate cross-functionally to ensure that products and customer-facing assets derived from the content catalog are accurate, efficient, and fully operational
• Flag concerns about content maintenance and ensure proper teams are informed and able to take action.
• Quality Assurance Processes:
• Implement continuous quality assurance processes to prevent future errors and ensure data accuracy
• Foster streamlined communication and coordination between internal cross-functional teams including data science, product, product marketing, and sales teams
• Keep leaders updated on the status, barriers, and proposed solutions
• Ensure timely updates and a unified strategy in managing and enhancing the enterprise catalog and related products

Qualifications:

• 4+ yrs Database Management experience in relations to coordinating and operations side
• Must have experience and comfort with data (living in data all day) Not doing complex data analysis; but more on coordination/operations side.
• Experience in data management, quality assurance, and error correction
• Experience to regularly maintain the quality of the data and ensure data is correct and precise through regular proactive audits.
• Collaborate cross-functionally to ensure that products and customer-facing assets derived from the content catalog are accurate, efficient, and fully operational
• Must have excellent experience with stakeholder communication and confident/comfortable communication with leaders.
• Able to attend meetings a few hours a day in EST and PST, USA hours
• Experience working on platforms
• Experience in developing relationships; working cross functionally with teams and able to communicate effectively.
• Experience with attention to detail work and a proactive approach to data accuracy and quality
• Experience to consult with stakeholders to gather and implement business requirements
• Experience with or comfortable working with data teams and be able to speak in a way that makes sense to those teams
• Strong accountability and being proactive will be essential.
• Must have experience with Google Spreadsheets; very comfortable working with spreadsheets
• Experience to manipulate process data to glean insights
• Experience with Jira and Looker or similar
• Bonus: Experience in higher education industry and/or learning content
• Bonus: Familiarity with catalog management(Managing the database for course titles and making sure its accurate)

Please send your resume. Thank you! 

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.