Systems Engineering Technician 

W2 Contract 1yr + (Possible Convert to FTE)

Austin, TX

$35-45/hour + Benefits, PTO, Paid Holidays

Job Description:

Our company is now looking for a motivated Engineering Technician for our on-premise, private cloud infrastructure. In this role, you will be faced with the challenge of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release.

The environment is huge, the scale substantial, and the ask enormous. We need YOU to help US maintain and drive our world-class data centers and labs to produce timely, deterministic results for our Engineers and expectant Users worldwide.

What You'll Do:

• Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to craft, develop, debug, and release next-generation products.
• Manage and maintain a high-performing fleet of builders, packagers, testers, and core infrastructure.
• Ensure availability targets are consistently met and lead system recovery efforts.
• Coordinate inventory and lifecycle management tasks across labs and data centers.
• Fix software, hardware, and infrastructure issues alongside engineers and platform operations teams.
• Plan, deploy, and maintain on-premises infrastructure, collaborating with datacenter and network engineering teams.
• Implement efficiency improvements to improve availability, throughput, and test accuracy while meeting SLAs and important metrics.
• Represent the team in meetings with internal collaborators and contribute to global operations.

What We Need to See:

• Associate’s or Bachelor’s Degree in Engineering/Technical Major (or equivalent experience).
• Proven experience in data centers or large engineering labs.
• Familiarity with SCMs like GIT/Perforce.
• Proficiency in DCIM (Nautobot, etc.) and scripting (shell, Python, Ansible).
• Working knowledge of protocols/services like TCP/IP, DNS, NFS, SSL, etc.
• Experience with Windows, Linux, and Mac operating systems.
• Hands-on experience with PCBs, GPUs, and system deployments.
• Outstanding communication skills, both written and verbal.
• Ability to explain technical concepts to non-technical audiences.
• Strong problem-solving skills and a collaborative spirit.

What Makes You Stand Out:

• Strong background in systems engineering and administration, with an understanding of dense datacenter design, including compute, storage, and networking.
• A track record of technical curiosity, commitment to self-development, and innovation.
• Mechanically inclined and comfortable with tools and physical tasks.
• Are a gamer, a hobbyist, and an enthusiast.
• Are energetic, enthusiastic.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.