Title: Recruiting Operations Specialist

Category: Full-Time

Reports to: Director of Staffing

Status: Hourly, Non-Exempt

Salary: $23 to $29 per hour, DOE

Location: Onsite - TCW Corporate Office (San Diego)

Start Date: ASAP

Position Summary:

Get ready for a life-changing work experience! Welcome to TCWGlobal, the place where hard work meets endless fun. Not only are we the reigning champion of the "Best Place to Work in San Diego" for a several years, but we've also claimed the title of "Best Place to Work in Southern California"! That's right, we're on a roll and always raising the bar.

At TCWGlobal, we believe in the power of community and giving back. That's why we give every team member two whole days a year, with pay, to go out and make a difference in the world. We're not just building a business here, we're building a better future.

We are a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR-related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy. So if you're ready to join a team of unstoppable go-getters, a company culture that encourages growth, and a company that truly cares about its employees and the world, then TCWGlobal is the place for you!

We are looking for an efficient, tech-savvy and collaborative Recruiting Operations Specialist to join our team. The Recruiting Operations Specialist will focus on maximizing the operational aspects of our organization’s recruitment functions. This role will be responsible for improving processes, creating efficient procedures, ensuring effective interdepartmental collaboration, and driving operational excellence across the staffing department. A portion of the role will involve recruitment coordination and support as needed. The ideal candidate is passionate about technology, eager to learn new platforms, willingness to lend assistance and skilled at implementing best practices.

Key Responsibilities:

Process Optimization:

• Analyze, design, and implement improvements to recruitment processes to increase efficiency and effectiveness.
• Develop and document standard operating procedures for recruitment activities.
• Identify areas for automation and operational improvement.

Technology & Platform Management:

• Explore and implement new recruiting technologies and platforms to enhance operational efficiency.
• Stay updated on industry best practices and trends in recruitment technology.
• Train and support the recruiting team on new systems and best practices.

Interdepartmental Collaboration:

• Act as a liaison between the staffing team and other departments (HR, compliance / legal, finance, etc.) to streamline workflows and improve cross-functional communication.
• Ensure alignment between recruiting activities and broader company objectives.

Data Analysis & Reporting:

• Create and maintain reports and dashboards to track recruiting performance metrics (time-to-hire, cost-per-hire, etc.).
• Provide actionable insights based on recruiting data to improve decision-making.

Project Management:

• Lead operational projects such as implementing new tools, technologies, or workflows within the recruitment team.
• Coordinate and manage initiatives aimed at improving candidate and client experience.
• Manage any high volume staffing projects with coordination, documentation, implementing processes and procedures

Recruitment Coordination and Support (ad-hoc basis):

• Provide support to the staffing team with the coordination of interviews, posting job description, providing wold class customer service to our candidates and clients, assisting with internal recruiting efforts 

Qualifications & Skills:

• Experience in recruitment operations, HR operations, or similar roles
• Strong project management skills with a focus on process improvement and an eye for efficiency
• Passionate about technology and learning new platforms
• Excellent communication and collaboration abilities
• Proficiency with Applicant Tracking Systems (ATS), HR tech tools, project management tools, etc.
• Strong attention to detail, customer service oriented
• Process improvement and data driven mindset
• Highly organized and able to juggle multiple tasks
• Strong time management, meeting deadlines with ease
• Flexibility and adaptable to changing priorities with optimism 
• Effective problem solver and critical thinking
• Maintains a positive and motivating attitude
• Influences and improves workplace culture

Salary & Benefits:

This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.

Additional compensation may be earned by exceeding sales and service goals.

Application Information:

Visit https://www.tcwglobal.com/join-the-family to learn more about our amazing team!

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation. 

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