Job Title: Customer Service Representative – Home & Auto Insurance Brokerage

Job Overview:

We are looking for a friendly and proactive Customer Service Representative to join our insurance brokerage team. In this role, you will assist clients with their home and auto insurance needs, working with multiple insurance providers to find the best coverage options. You will provide quotes, answer policy questions, and support clients through the insurance process.

Key Responsibilities:

Assist clients with inquiries about home and auto insurance policies from various providers.

Provide accurate quotes and policy information based on individual client needs.

Process policy changes, renewals, and claims support by liaising with insurance carriers.

Maintain detailed client records and ensure timely follow-ups.

Qualifications:

Prior experience in home and auto insurance required

Excellent communication skills and a customer-first attitude.

Ability to manage multiple tasks in a dynamic environment.