Location: Germany (Hybrid/Remote) | Full-time

🚀 The Opportunity

This is a strategic expansion role inside a global, pre-IPO SaaS leader.

You're not here to manage accounts passively. You're here to grow them - identifying whitespace, driving renewals, and building the kind of C-level relationships that turn customers into long-term partners.

If you like:

• owning a portfolio of enterprise accounts end-to-end
• running commercial conversations at the highest level
• driving real business impact - not just satisfaction scores

...and you're comfortable operating with autonomy in a fast-scaling region, you'll fit.

🏢 The Business

Our client is a global SaaS category leader - consistently recognised in top-tier analyst reports - and currently on a pre-IPO trajectory.

DACH is viewed as a strategic growth engine. The 3-year plan in-region is ambitious and well-funded:

• Grow the DACH organisation to 100+ people
• Scale DACH ARR to €50M
• Make DACH a meaningful share of global revenue

🎯 The Role

You will own a portfolio of enterprise accounts across DACH - responsible for retention, expansion, and renewal. This is a role for senior commercial operators who can balance relationship depth with commercial discipline.

What you'll own:

• Full account ownership: retention, upsell, cross-sell, and renewal strategy
• C-level and executive stakeholder management across business, technical, and operational teams
• Proactive renewal forecasting - monthly and quarterly, with accuracy
• Identifying and converting expansion opportunities within existing accounts
• Partnering closely with Customer Success while keeping ownership of the commercial outcome
• Driving customer advocacy - success stories, testimonials, NPS

💡 What You'll Bring

• Proven experience in Account Management, Account Director, or similar SaaS sales role with a strong expansion/renewal focus
• Track record managing enterprise accounts in DACH - complex stakeholders, procurement cycles, contract negotiations
• Ability to hold strategic conversations at C-level and translate customer goals into commercial outcomes
• High standards on forecasting and CRM hygiene
• Fluent German and English
• A proactive, ownership mindset - you don't wait for problems to surface

Nice-to-have:

• Background in Marketing Technology, Customer Data, or Customer Engagement SaaS
• Experience selling into CMO, VP Marketing, or CX-focused buyers

🎁 What You'll Get

• Competitive base salary, commissions & ESOPs
• A seat in a well-funded, priority region with real executive attention
• A platform and brand that opens doors - with the autonomy to run your accounts your way
• High accountability, high trust: results and relationships matter equally here
• The upside of joining pre-IPO, with the growth plan and investment to match
• Hybrid setup across Germany - ideally Berlin / Munich / Hamburg

How to Apply

Click Apply or send your CV directly to Irina Anghelescu at irina.anghelescu@packgtm.com. All applications are handled confidentially.

About Pack GTM

Pack GTM is the go-to recruitment partner for B2B SaaS commercial hiring across DACH. We connect sales, success, and leadership talent with some of the largest and fastest-growing software companies in the world - from seed-stage innovators to multi-national category leaders. Founded in Berlin, Pack GTM combines deep SaaS sales expertise with a modern, data-driven search approach. We live and breathe SaaS Sales recruitment. It's all we do. It's why we do it better. 🐺💜