Job Title: Account Executive DACH | eCommerce SaaS Platform | €65-80k + Bonus

Location: Berlin (Hybrid) | Full-time

🚀 The Opportunity

This is a high-impact role with a key client of Pack GTM: a fast-scaling global B2B SaaS business helping retailers manage and grow their eCommerce operations across major marketplaces and platforms.

You’ll own a strategic portfolio role that blends consultative account management, expansion, and customer growth - ideal for someone who understands the DACH eCommerce landscape and enjoys building long-term commercial relationships.

🏢 The Business

Our client is a rapidly scaling technology platform serving thousands of retailers globally with an all-in-one solution for online sales operations. They support integrations with major ecosystem players across marketplaces, commerce platforms, and logistics providers.

Over the last three years, they’ve achieved significant growth (15x) and continue to invest in the team and platform. The culture is results-oriented, collaborative, and built for people who want to help shape something meaningful in a high-growth environment.

🎯 The Role

You’ll manage and grow a portfolio of merchants in DACH with a strategic, consultative approach - from new customer acquisition through to retention, expansion, and long-term account development.

Success in this role means becoming a trusted commercial partner to your customers, building relationships up to C-level, and using data to improve adoption, retention, and upsell outcomes. You’ll also work cross-functionally to identify growth opportunities, feed customer insight back into the product, and help improve internal customer success processes.

💡 What You’ll Bring

• Fluent German and English (spoken and written)
• Proven experience in B2B software sales / commercial account management
• Strong relationship-building skills in a fast-moving, dynamic environment
• Experience managing customer growth, retention, and expansion conversations
• Strong communication, prioritisation, and organisational skills
• Data-driven approach to customer adoption and retention
• Knowledge of the DACH eCommerce market (marketplaces, platforms, retailer segmentation)
• Experience in eCommerce B2B SaaS direct sales (strong advantage)
• Comfortable working cross-functionally and open to feedback / continuous improvement
• HubSpot experience (nice to have)

🎁 What You’ll Get

• Permanent employment contract
• 30 days holiday + 24th and 31st December off
• Hybrid working model
• Attractive salary with a performance-based variable component
• Individual onboarding, coaching, and mentoring
• Modern technical equipment
• Motivated team, flat hierarchies, and the chance to help shape a fast-scaling business

How to Apply

Click Apply or send your CV directly to Liam Peoples at lp@packgtm.com. All applications are handled confidentially.

About Pack GTM

Pack GTM is the go-to recruitment partner for B2B SaaS commercial hiring across DACH. We connect sales, success, and leadership talent with some of the largest and fastest-growing software companies in the world - from seed-stage innovators to multi-national category leaders.

Founded in Berlin, Pack GTM combines deep SaaS sales expertise with a modern, data-driven search approach.

We live and breathe SaaS Sales recruitment. It’s all we do. It’s why we do it better. 🐺💜