UX Researcher – Dutch Native

Intro

We are looking for an experienced UX Researcher (native Dutch) to join our consultancy team and support a client’s digital transformation initiatives. You will be part of the Concept & UX design chapter, collaborating with designers, product owners, and business analysts to deliver intuitive and engaging customer experiences across web, mobile, and internal tools.

Responsibilities

• Conduct qualitative user research in all stages of the design cycle (discovery and evaluation).
• Develop tailored research plans and methods aligned with project goals.
• Prepare and execute user tests and interviews: define research plans, recruit participants, manage logistics, and run test sessions.
• Analyse research results, generate actionable insights, and deliver clear reports and presentations to stakeholders.
• Act as an ambassador for user research: promote its value, raise competencies, and develop new frameworks and methods.
• Collaborate with stakeholders to ensure research outcomes are effectively applied in design and development.

Experience & Competences

• 3–5 years of proven experience in UX (qualitative) research.
• Hands-on experience with various research methodologies (e.g. user testing, card sorting, diary studies).
• Strong analytical skills with the ability to translate findings into actionable recommendations.
• Excellent communication and stakeholder management skills.
• Team player with a proactive, self-starting attitude.
• Education: Bachelor or Master in psychology, sociology, anthropology, human-centered design, product design, or equivalent experience.
• Languages:
• Dutch – native (required for interviews and user testing).
• English – fluent (required for reporting and stakeholder communication).
• French – a plus.
• Preferable: experience in Agile environments, unmoderated testing, or financial/banking projects.

Offer

• A consultancy assignment in digital, marketing & sales with direct impact on customer experience.
• A hybrid work model (50% on-site in Brussels, 50% remote).
• Opportunity to innovate with research methods and influence UX practices.
• A dynamic and collaborative environment with strong stakeholder engagement.