Introduction

We are looking for an experienced UX Copywriter to help create clear, intuitive and user-centred digital experiences. In this role, you will be responsible for shaping the words users encounter throughout digital products and journeys, from buttons and titles to instructions, error messages and complete user flows.

You will work closely with UX/UI designers, product specialists, developers and fellow UX Writers to ensure that content is seamlessly integrated into the design and supports both user needs and product objectives.

The role combines hands-on UX writing with collaboration, content governance and continuous improvement of UX copy standards across digital products.

Responsibilities

UX Writing & Content Creation

• Write and edit user interface content throughout the different stages of the product development lifecycle.
• Create concise and intuitive microcopy, including labels, buttons, titles, instructions, error messages and other interface content.
• Develop copy that guides users clearly through digital interactions and customer journeys.
• Ensure that all content is consistent, accessible and inclusive.
• Translate and adapt Dutch UX copy into natural, high-quality French.

Collaboration & Product Development

• Work closely with designers, product experts and developers to integrate copy into digital products and user flows.
• Contribute to the ideation, refinement and delivery phases of product development.
• Understand complete customer journeys and collaborate with experts from different disciplines to create coherent experiences.
• Adapt UX copy based on insights from user testing and stakeholder feedback.

UX Copy Standards & Content Management

• Collaborate with other UX Writers to develop and maintain UX copy guidelines and standards.
• Contribute to the continuous improvement of the organisation's approach to UX writing.
• Maintain and update the relevant content database with approved UX copy.
• Share expertise and support fellow UX Writers in developing effective content solutions.

Experience

• At least 3 years of professional experience as a UX Copywriter, UX Writer or a comparable role
• Native-level French writing skills with a strong portfolio demonstrating relevant UX Writing work
• Proven experience working with design teams and within a structured design process
• Familiarity with Agile/Scrum ways of working is an advantage
• Experience in a financial environment is a plus

Technical & Professional Skills

• Strong understanding of UX Writing principles and techniques.
• Good knowledge of UX/UI fundamentals and mobile-first design principles.
• Ability to adapt copy to different digital interfaces, products and user journeys.
• Ability to understand and contribute to complex end-to-end customer journeys.
• Strong understanding of how content and design work together to support usability.
• Ability to develop different copy options when needed to support stakeholder discussions and decision-making.
• Collaborative and able to work effectively with a wide range of specialists.
• Confident in presenting, explaining and defending UX copy decisions.
• Supportive team player with the ability to demonstrate leadership when needed.
• Independent, precise and highly attentive to detail.

Languages

• French: Native
• Dutch: Fluent
• English: Fluent

Offer

• A key role in shaping the content and usability of digital products.
• Collaboration with multidisciplinary teams across UX, design, product and development.
• The opportunity to influence UX Writing standards and best practices.
• A hybrid working model with 2 days on-site and 3 days working from home.
• A role combining hands-on writing, strategic thinking and close collaboration with stakeholders.