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Server and Storage Infrastructure Engineer
Boston, MA
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Responsibilities:

As a Storage and Server Infrastructure Engineer, you will be responsible for:

  • Managing storage and server environments: Overseeing NetApp, Cisco, and Pure storage systems, VMware, and Cisco hardware.
  • Providing technical support: Troubleshooting escalations, providing workarounds and fixes, and offering Level 2 and Level 3 support.
  • Automating processes: Creating automated solutions to address recurring issues.
  • Educating the team: Sharing best practices and troubleshooting techniques to enhance self-sufficiency.
  • Designing and architecting infrastructure: Managing the storage environment, configuring Cloud Volumes ONTAP and Azure Netapp Files, and contributing to datacenter server and storage hardware design.
  • Monitoring and optimizing performance: Ensuring optimal platform performance, conducting Proof of Concepts, and managing hardware lifecycles.
  • Creating documentation: Developing architecture artifacts and maintaining an inventory of technologies.

Requirements:

  • 5+ years of experience in storage solutions (NetApp, Pure Storage, Cisco MDS switches).
  • Expertise in Netapp multi-protocol environments, storage integration, and infrastructure design (Cisco UCS, Azure).
  • Hands-on experience with Cisco UCS server platform and Cisco Intersight.
  • Strong analytical and problem-solving skills with a focus on detail.
  • Teamwork and collaboration skills.
  • Proficiency in Shell Scripting (Bash) or Python.
  • Adaptability to learn new concepts and technologies.
  • Effective communication with technical and business users.
  • Positive attitude and professionalism.

Preferred Qualifications:

  • Public cloud experience (Azure preferred).
  • Scripting skills (Bash, PowerShell, REST, Python).
  • Operating system knowledge (Linux, Windows).
  • Multi-datacenter infrastructure experience and networking concepts.
  • Configuration management tool experience (System Center, Puppet, Chef, Ansible).
  • Documentation and SOP writing skills.
  • Systems integration and management scripting experience.
  • Application virtualization/delivery systems knowledge.
  • Monitoring methodologies (WMI, SSH, agent-based, SNMP).
  • Infrastructure as code development techniques and tools (Azure DevOps).

Key improvements:

  • Clarity and conciseness: Streamlined language and removed redundant phrases.
  • Structure: Organized responsibilities and requirements into clear sections.
  • Focus on key skills: Emphasized essential technical skills and experience.
  • Clarity on preferred qualifications: Specified preferred skills and experiences.


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