We are seeking a highly detail-oriented Sales Engineer with B2B sales experience to join our client's team in Cincinnati, Ohio. The ideal candidate will have a solid understanding of the manufacturing process and the ability to manage the quoting and order process for high expectation customers. While engineering expertise is not required, the role requires working closely with engineering, manufacturing, procurement, and shipping teams to accurately quote job orders, oversee the production process, and ensure timely delivery to the customer.
This person will proactively communicate with customers, keeping them informed throughout the manufacturing and shipping process. The ability to manage customer expectations and maintain strong rapport is crucial. The position requires excellent communication skills, both written and verbal, and the ability to navigate complex situations.
Key Responsibilities:
- Act as a liaison between the sales team, engineering, manufacturing, and procurement to ensure the accurate quoting and delivery of job orders.
- Prepare and present technical information to customers, explaining product functionality and services.
- Ensure orders are processed, production standards are met, and products are shipped on time.
- Work with the team to recommend new products and improvements to better meet customer needs.
- Collect and analyze market intelligence to identify customer preferences and buying habits.
- Manage a high volume of orders while maintaining attention to detail and working under tight deadlines.
Required Skills & Experience:
- B2B sales experience with a strong understanding of manufacturing processes.
- Excellent time management, problem-solving, and communication skills.
- Ability to handle multiple projects simultaneously and meet customer expectations in a high-pressure environment.
- Proactive communication with the ability to provide solutions and manage difficult situations.
- A bachelor's degree is required.
Additional Information:
- This is an onsite position located in Cincinnati, Ohio, with approximately 5% travel.
