We are seeking an experienced and strategic Senior General Manager to lead operations across two of our award-winning properties. This individual will be responsible for overseeing all aspects of restaurant management, including team development, guest experience, financial performance, and operational excellence. The ideal candidate is a dynamic leader with multi-unit management experience, strong business acumen, and a deep passion for hospitality and cultural storytelling through food.
RESPONSABILITES
- Lead and mentor FOH and BOH leadership teams across both restaurants.
- Foster a high-performance, inclusive, and respectful workplace culture.
- Set clear goals, accountability systems, and development paths for team growth.
- Champion a guest-first philosophy and serve as a hands-on leader in service.
- Oversee daily operations to ensure consistency, quality, and efficiency.
- Collaborate with chefs, GMs, and beverage directors to maintain and elevate service and culinary standards.
- Manage staffing, scheduling, and operational troubleshooting as needed.
- Be present during peak service to support smooth operations and elevate the guest experience.
- Monitor and analyze guest feedback to drive continuous improvement.
- Ensure financial health across both locations by managing budgets, costs, and revenue targets.
- Review and analyze key metrics, including labor, food, and beverage costs.
- Conduct weekly business reviews and identify opportunities for growth and efficiency.
- Partner with ownership on strategic initiatives to enhance brand and profitability.
- Uphold and embody the brand identity and mission of Maydan and Medina.
- Collaborate on marketing, promotions, and community engagement efforts.
- Serve as a public-facing representative and cultivate relationships in the local dining community.
- Support brand-aligned events and partnerships that reflect our values and vision.
- Ensure compliance with all health, safety, and labor regulations.
- Conduct regular audits of cleanliness, safety protocols, and operational procedures.
- Implement and uphold HR policies and lead conflict resolution efforts when needed.
QUALIFICATIONS
- 5+ years of senior leadership experience in high-volume, full-service restaurants (Michelin, James Beard, or comparable accolades preferred).
- Proven success managing multi-unit or large-scale restaurant operations.
- Expertise in team leadership, training, and talent retention.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Deep commitment to guest service and hands-on problem solving.
- Excellent organizational, communication, and multitasking skills.
- Proficiency in restaurant systems (POS, scheduling, inventory, CRM).
- Flexible availability, including evenings, weekends, and holidays.
BENEFITS
- Competitive Pay ($115k-$140k+)
- Bonus potential (10-15% based on KPI's)
- Health Insurance (50% paid by employer)
- Vision and Dental
- PTO (15 days per year accrued)
- Sick Pay
- 401K
EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status