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NYC | General Manager | Upscale Casual
New York, New York, United States
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Description:


A well-established restaurant group seeks a General Manager to lead a busy, full-service restaurant in Manhattan.


This is a hands-on leadership role for a hospitality professional who wants real ownership of results and a stake in the group's growth. The General Manager leads the floor and sets the standard for service across front and back of house.


Responsibilities:


  • Lead daily service and hold the team to a high standard of guest care
  • Build and enforce SOPs and steps of service
  • Oversee scheduling, labor, food and beverage costs, and sales reporting
  • Hire, train and develop a large, diverse team
  • Work closely with the kitchen to keep communication clear
  • Maintain health, safety and sanitation standards


Requirements:


  • Experience managing a full-service restaurant
  • Hands-on background across the restaurant, with prior time as a server or bartender
  • Bilingual English and Spanish
  • Working knowledge of food cost, labor and P&L management
  • Comfortable with restaurant software and computer-based reporting
  • A strong floor presence, with the authority to lead the team during service
  • Patience and professionalism when working with leadership
  • Availability for a 5-day schedule, including nights and weekends


Benefits:


  • $80,000 - $100,000 base salary, depending on experience
  • Performance-based profit sharing
  • Health insurance
  • 401(k)
  • Paid vacation
  • Employee dining discount
  • EOE
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