OVERVIEW

A notable, chef-driven independent restaurant group in Boston seeks an AGM for its busy upscale, full service restaurant outside of the Boston area. The team seeks a hospitality professional with a true passion for the art of service, great food and beverages, and strong operations. The AGM will lead the beverage program--from ordering, inventory, menu execution and the development of the bar team. Candidates should be knowledgeable about wine, craft cocktails and the art of delivering excellent hospitality. All candidates must have at least 3 years of management experience in fine dining or upscale full service restaurants.

RESPONSIBILITIES

The position of Assistant General Manager (AGM) requires the ambition to oversee all hospitality operations and the drive to create and implement systems, efficiencies and great guest relations. This role focuses specifically on team leadership and development of FOH staff and is responsible for management of day-to-day systems such as hiring, scheduling and inventory, with a strong focus on hospitality, guest experience and strategic guest recovery. The bar program management responsibilities focuses specifically on bar team leadership, beverage menu execution, beverage program education, and collaborative work with other team members towards the operation's financial success. Composure, resourcefulness, and a passion for and knowledge of good food and drink are essential elements to a successful person in this role.

Core Responsibilities

People & Leadership

• Oversee and develop the Bar and Host teams, including scheduling, staffing, and professional development, ensuring all schedules align with sales forecasts and labor budgets.
• Lead weekly one-on-one meetings with bar staff to nurture engagement, address challenges, and build trust.
• Champion personal development — proactively seek feedback, set measurable goals, and track progress with the General Manager and leadership team.
• Manage new hire and termination paperwork, ensuring all HR documentation is completed accurately and on time.
• Handle guest chargeback disputes with professionalism and care, maintaining brand standards of communication.

Training & Development

• Create and manage a monthly beverage lineup calendar to enhance staff knowledge and engagement.
• Develop and lead weekly beverage focus sessions and monthly classroom-style trainings to drive product understanding, sales growth, and team confidence.
• Partner with the culinary team to build cross-department collaboration and shared vision for menu execution and education.

Operations & Systems Management

• Manage bar prep, side work, and cleanliness standards daily; ensure bar and host areas are consistently guest-ready.
• Maintain and update cleaning calendars for FOH and HOH, ensuring accountability for daily, weekly, and monthly tasks.
• Oversee bar supply ordering and par levels, maintaining cost control and compliance with monthly budgets.
• Conduct monthly beverage inventory counts, reconcile discrepancies, and review results with the General Manager.
• Lead daily health and safety checklists, ensuring compliance with EcoSure standards and a safe environment for staff and guests.
• Present monthly safety topics and ensure all trainings are documented and communicated effectively.

Financial Performance

• Monitor weekly bar cost of goods, labor, and sales performance; analyze P&L reports and track progress against declining budgets to identify trends, control costs, and drive profitability.
• Collaborate with leadership to develop and implement strategies that drive profitability, beverage innovation, and guest satisfaction.
• Prepare reports and insights for weekly manager meetings, highlighting key learnings and areas of focus.

REQUIREMENTS

• 3+ years of restaurant service experience, with 2+ years in a management role
• Strong interpersonal and hospitality skills
• Excellent organizational, scheduling, and time management abilities
• Ability to anticipate guest and team needs
• Results-driven self-starter with initiative and follow-through
• Committed to building teams, elevating guest experiences, and fine-tuning systems that make excellence feel effortless.
• Able to lead with positivity, curiosity, and care. Can maintain composure under pressure.
• Availability to work nights, weekends, and holidays
• Working knowledge of food safety, alcohol service, and sanitation practices
• Able to lead a team-oriented environment with a positive and professional attitude
• Passion for beverage program development and education
• Physical requirements: ability to stand for 8+ hours, lift over 50 lbs, kneel, bend, work in tight spaces

BENEFITS:

• Competitive salary ($75-90K)
• Health benefits - employer pays 50% of premium
• Bonus program
• Discounts at sister restaurants
• Ample parking
• EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.