Operations Manager | Specialty Coffee & Café Brand | Los Angeles

Full-Time | $120,000–$160,000 + Equity | New Market Entry & Multi-Unit Leadership

Description

A rapidly growing specialty coffee & stylish neighborhood café brand is entering the Los Angeles market and seeking an experienced Operations Manager to lead new store openings, build high-performing teams, and oversee multi-unit operations as the brand scales. This is a rare opportunity to launch an entire market from the ground up and shape the operational foundation for long-term success.

What You’ll Do

• Lead the full Los Angeles market launch, including new store openings, operational setup, and on-the-ground execution
• Work with ownership to establish standards and operational excellence
• Oversee multi-unit performance as the market scales to multiple stores in year one and beyond
• Hire, mentor, and develop managers and hourly teams
• Implement operational systems, playbooks, and workflows that ensure consistency across locations
• Manage day-to-day operations, scheduling, training, inventory, quality control, and guest experience
• Collaborate with cross-functional leaders to ensure smooth execution and a strong, cohesive culture

What We’re Looking For

• 5+ years of multi-unit operations leadership in hospitality, fast-casual, specialty retail, or coffee
• Strong experience opening new stores and launching new markets
• Proven success managing teams in fast-paced, high-growth environments
• Exceptional communication, organization, and leadership skills
• Passion for hospitality, team building, and delivering consistent customer experiences

Compensation & Benefits

• Base Salary: $120,000–$160,000 DOE
• Equity: Eligible after 12 months of employment
• Benefits: Health benefits package
• 401(k): Available through Principal (no employer match)
• Equal Employment Opportunity #AA