Job Description: Hospice Case Manager

Position Overview:

The Hospice Case Manager is responsible for coordinating and overseeing the care of hospice patients and their families. They serve as a primary point of contact, providing comprehensive support and guidance throughout the hospice care process.

Primary Responsibilities:

• Conduct initial and ongoing assessments to determine patients' hospice needs and develop individualized care plans.
• Collaborate with interdisciplinary teams, including physicians, nurses, social workers, and spiritual counselors, to deliver holistic care.
• Provide skilled nursing care, including medication management, symptom control, and wound care, as needed.
• Coordinate services and resources to meet patients' physical, emotional, and spiritual needs, ensuring continuity of care.
• Offer emotional support and counseling to patients and their families, addressing their concerns and facilitating difficult conversations.
• Educate patients and families on hospice philosophy, treatment options, and end-of-life care planning.
• Document patient assessments, care plans, and interventions accurately and timely in accordance with regulatory standards.
• Communicate effectively with healthcare providers, caregivers, and community resources to optimize patient outcomes.
• Participate in interdisciplinary team meetings, case conferences, and quality improvement initiatives.
• Adhere to ethical and legal standards, maintaining patient confidentiality and respecting patients' autonomy and dignity.

Qualifications:

- Bachelor's degree in nursing (BSN) from an accredited institution (preferred).

- Current registered nurse (RN) licensure in the state of practice.

- Minimum of 1-2 years of clinical experience in hospice, palliative care, or a related healthcare setting.

- Strong assessment, communication, and critical thinking skills.

- Ability to work independently and collaboratively in a fast-paced, interdisciplinary environment.

- Compassionate demeanor and a commitment to providing high-quality, patient-centered care.

- Proficiency in electronic medical record (EMR) documentation and computer skills.

- Valid driver's license and reliable transportation for home visits (if applicable).