Engineering Manager

The real world is the next frontier. At Metropolis we are creating the AI that makes it responsive—pioneering the Recognition Economy so millions of Members experience parking, mobility, retail and hospitality as instinctive and magical. This Engineering Manager role exists to turn that vision into reliable, high-velocity products that millions use every day. You will lead a product-oriented team through our next step-function of growth, making customer experiences faster, more personal and more trustworthy.

Performance Objectives

• Partner with Product to execute a multi-year roadmap for customer-facing applications that measurably improve Member NPS and conversion within 12 months.
• Raise system reliability to operational excellence (target SLOs) while still enabling rapid, data-informed experimentation every sprint.
• Coach a 10+ person distributed engineering team so that every member delivers senior-level impact and at least two ICs are promoted or ready for promotion within 18 months.
• Hire and onboard top talent that raises the cultural bar; fill critical roles in under 60 days while maintaining a high bar for technical excellence.
• Deliver high-impact workflow, dashboard and visualization products on schedule, with zero critical production incidents attributable to the team.
• Foster a collaborative environment in which the best product and technical ideas win, evidenced by cross-functional launches that ship without last-minute fire drills.
• Raise the customer-oriented mindset across Engineering so that every team member can articulate Member impact in their weekly updates.

Environment & Resources

You report into Engineering leadership and work side-by-side with Product, Data Science and User Research. Your team uses TypeScript/React, Scala, AWS, GitHub, Datadog and AI tooling (Copilot, Claude). You operate in our office-first model (four days on-site in Santa Monica or a hub) with a mandate to scale both people and systems. Budget and headcount support aggressive hiring; you own delivery and culture.

Essential Qualifications

• 10+ years building customer-centric software products plus 5+ years managing engineering teams of 10+ people.
• Proven track record landing initiatives with clear business impact in high-volume consumer or B2B2C environments.
• Experience designing and operating large-scale distributed systems that stay reliable under rapid iteration.
• Demonstrated ability to hire, coach and grow senior ICs while setting a high cultural standard.
• Excellent written and verbal communication that turns complex technical trade-offs into clear decisions for executives and ICs alike.

Role Selling Points

• Build the intelligence layer that millions of people feel every day—parking that just works, spaces that know you, experiences that feel magical.
• Join a late-stage, high-growth company at the intersection of AI, real estate and mobility with a lucrative equity package.
• Inclusive culture where the best idea wins and every voice is heard; you will help scale that culture.
• World-class peers in Product, Hardware and ML; four-day in-office collaboration that actually sparks innovation.

The future isn’t coming—it’s here. If you are a builder who wants to lead the team that makes the real world responsive, apply now and help us create it.