Overview:
The "Corporate Administrative Support/Admin" or Office Manager holds a critical role in ensuring the smooth operation of the office by managing various administrative tasks, overseeing data integrity, and serving as a primary point of contact for external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.
Key Responsibilities:
Questionnaire Auditing:
● Conduct thorough audits of completed questionnaires to ensure compliance with established guidelines.
● Identify discrepancies or errors in responses and collaborate with staff to rectify issues.
Data Cleaning:
● Implement data cleaning processes to maintain accurate and reliable records.
● Utilize software tools to identify and correct inaccuracies in datasets.
Final Review of Examiner Recommendations:
● Perform final reviews of recommendations made by examiners for accuracy and completeness.
● Ensure that all recommendations align with departmental standards before submission.
Fielding Taxpayer Calls and Concerns:
● Serve as the first point of contact for taxpayers seeking assistance or clarification on various issues.
● Address inquiries professionally, providing accurate information or directing them to appropriate resources.
Research for Ownership and Occupancy Requirements:
● Conduct research related to property ownership and occupancy requirements as needed.
● Stay updated on relevant laws and regulations affecting property assessments.
General Office Management and Troubleshooting:
● Oversee daily office operations, ensuring a productive work environment.
● Troubleshoot any operational issues that arise, coordinating with IT or other departments as necessary.
Administrative Assistant to Director:
● Provide comprehensive administrative support to the Director, including scheduling meetings, preparing reports, and managing correspondence.
● Assist in project management tasks as directed by the Director. Point of Contact for External Agencies:
● Act as the liaison between the office and external entities such as the Department of Treasury, Assessors, and Equalization Directors.
● Facilitate communication between parties to ensure clarity on policies and procedures.
Qualifications:
● Bachelor’s degree in Business Administration or related field preferred.
● Proven experience in office management or administrative roles.
● Strong analytical skills with experience in data auditing and cleaning.
● Excellent verbal and written communication skills.
● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems.
● Ability to manage multiple tasks simultaneously while maintaining attention to detail.
*Must be 30 minutes away or less from office location!*