Our client is a high-performing, full-service digital agency operating across Australia and internationally, delivering revenue growth and profit optimisation through full-stack digital marketing, creative, and technology solutions. With a strong focus on strategy, innovation, and AI-driven advancement, they are entering an exciting growth phase and expanding their Client Services team to support increasing demand and long-term client partnerships.

Key Responsibilities

• Develop and execute data-driven digital strategies across SEO, PPC, content and paid media
• Manage end-to-end client relationships including campaign reviews, reporting and renewals
• Identify growth opportunities including upselling and account expansion
• Oversee website projects, updates and digital initiatives
• Coordinate cross-functional teams across creative, marketing and technology
• Proactively manage scope, timelines and profitability of client accounts
• Prepare post-campaign reports with actionable insights
• Contribute to short and long-form copywriting where required

Desired Skills and Attributes

• Proven experience in digital account management within an agency environment
• Strong commercial acumen with a focus on profitability and client growth
• Hands-on experience with Google Ads, Meta Business Manager, Google Analytics and WordPress
• Solid understanding of digital strategy across SEO, GEO, PPC and content
• Excellent written and verbal communication skills
• Ability to manage multiple stakeholders and competing priorities
• Collaborative, team-first mindset with high performance standards
• Passionate, humble and client-centric approach

Why Join?

Join a values-driven agency that blends performance with culture, offering a genuine work-life balance through a 35-hour work week and hybrid flexibility. With uncapped bonus potential, structured career progression, and a strong investment in AI adoption and future-focused innovation, this is an opportunity to grow your career in a business that actively supports your development.

You’ll be part of a transparent, high-performing team that prioritises collaboration, continuous improvement and long-term client success — all within a supportive and energised environment.

Apply now and one of the White Bay team will reach out to you very soon.

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• Hybrid flexibility, 35-hour week
• Uncapped bonus structure
• Strong growth and AI focus

Digital Strategy, SEO, PPC, Google Ads, Meta Business Manager, Google Analytics, WordPress, Account Management, Client Services, Copywriting