Account Manager | MarTech Agency | Digital Marketing / Affiliate Marketing | B2B Clients | Hybrid Working (Downtown Vancouver) | $70,000 - $75,000 + Benefits

The Company

They are a rapidly growing fintech business helping banks, financial institutions and digital finance brands acquire customers through affiliate and influencer partnerships. Combining performance marketing technology, partner networks, managed services and AI-powered compliance capabilities, they work with some of Canada's most recognised banking and fintech brands, including Scotiabank, RBC and Wealthsimple.

The Role

The Account Manager will own a portfolio of financial services clients, developing and executing affiliate marketing strategies that drive performance, revenue and long-term account growth. They will act as a strategic advisor to clients, using performance data and industry expertise to identify opportunities, optimise campaigns, manage challenges and coordinate with internal teams to deliver measurable results.

The Responsibilities

• Own a portfolio of client accounts, taking responsibility for relationships, retention, performance and revenue growth.
• Develop and execute affiliate and performance marketing strategies aligned with client objectives and KPIs.
• Drive quarter-over-quarter program growth through new partners, campaigns and commercial opportunities.
• Analyse ROI and performance data, turning insights into clear recommendations and optimisation strategies.
• Manage affiliate and partner relationships to improve acquisition, campaign performance and revenue.
• Lead new client onboarding, coordinating requirements, timelines, documentation and internal stakeholders.
• Manage client escalations, performance concerns, technical issues and potential churn risks.
• Support clients across tracking, integrations, troubleshooting, platform optimisation and new product capabilities.
• Identify opportunities to grow existing accounts through additional products, services and strategic initiatives.
• Collaborate across sales, marketing, product and technical teams while supporting training and process improvement.

The Requirements

• Bachelor's degree in Marketing, Business, Communications or a related field.
• 3–5+ years of affiliate, performance or digital marketing experience.
• Strong knowledge of affiliate networks, partner management, tracking and campaign optimisation.
• Proven experience developing strategies that drive measurable client growth and revenue.
• Strong client management skills with experience owning high-value or high-touch accounts.
• Analytical mindset with experience interpreting ROI, KPIs and performance data.
• Experience managing client escalations, performance issues and retention risks.
• Comfortable using CRM, affiliate tracking, analytics and marketing technology platforms.
• Excellent communication, presentation and stakeholder management skills.
• Financial services, fintech or regulated-industry experience is highly advantageous.

The Remuneration

• Competitive base salary.
• Comprehensive health and wellness benefits.
• Paid vacation + Five paid personal days each year.
• Paid volunteer time to support causes that are important to employees.
• Hybrid working arrangements, flexible working hours, with one remote working day each week (Wednesday).
• Summer Fridays, with an early finish every second Friday.
• Regular team events and social activities.
• Ongoing professional development and continuous learning opportunities.
• Clear opportunities for career progression within a growing fintech organisation.

This is an excellent opportunity for an experienced affiliate or performance marketing professional looking to take ownership of meaningful client relationships while working with some of Canada's leading financial services and fintech brands. Candidates with a strong background in affiliate marketing, client services or performance-driven account management are encouraged to apply.

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