Field Service Engineer II

LOCATION: New Jersey / Tri-State Area (Field-Based)

EMPLOYMENT TYPE: Full-Time

TRAVEL: 75%+

COMPENSATION: $75,000 

BENEFITS: Comprehensive (PTO, Medical, Dental, Vision, & more)

Company Description

A trusted provider of precision measurement and dimensional metrology solutions, delivering equipment, calibration, repair, software support, and technical services to manufacturers and laboratories across North America. The organization supports customers in achieving measurement accuracy, maintaining compliance, and improving operational performance through accredited services and structured quality systems.

About the Job

The Field Service Engineer II independently performs calibration and repair of dimensional metrology equipment and resolves most mechanical and system-level issues. This role supports installation, preventive maintenance, and service contract execution while expanding technical capability across multiple product families.

What You’ll Do

• Troubleshoot, diagnose, and repair dimensional metrology equipment
• Perform mechanical, electrical, and basic software troubleshooting
• Assist with installation, commissioning, and system validation
• Perform software upgrades and configuration as required
• Execute preventive maintenance and repair under service contracts
• Prepare service plans including parts identification and readiness
• Manage repair parts usage and ensure technical preparedness
• Provide operator guidance and basic system training
• Identify potential additional service needs and communicate findings
• Expand capability across multiple product families
• Progress toward advanced troubleshooting and installation qualification

Qualifications

Required:

• 3–6 years of field service or repair experience
• Strong troubleshooting skills
• Strong customer service skills
• Ability to travel extensively (75%+)

Preferred:

• Associate degree or equivalent technical experience