Triage RN

Compensation: $25.08 to $40.00 per Hour

Job Type: Full-Time | Non-Exempt | On-Site | Monday – Friday, 8:00 AM – 5:00 PM

We have partnered with a dedicated non-profit community health organization to recruit a full-time Registered Nurse (RN) Triage Nurse. Operating in a stable, daytime clinic setting with no weekend shifts, this position plays an essential role in delivering accessible primary health care services. This role is primarily focused on high-level clinical phone assessment, providing a perfect opportunity for an experienced nurse looking to utilize their strong critical thinking, symptom evaluation, and patient communication skills in a structured office environment.

Responsibilities:

• Provide professional assessment of patient health concerns primarily over the telephone (approximately 90% phone interaction), using clinical knowledge and established protocols without the advantage of visual or face-to-face inspection.
• Determine the severity of patient symptoms across all age groups, directing callers to appropriate emergency services when critical, or recommending standard medical follow-up and health education based on triage protocols.
• Coordinate medication refills with providers and pharmacies, and assist with patient referrals to physicians, specialists, and ancillary services.
• Provide occasional in-person triage and patient navigation assistance in the clinic lobby when needed.
• Support clinic medical assistants with clinical guidance and oversight during busy operational windows.
• Assist in the development, review, and documentation of formal clinical protocols related to triage job functions.
• Maintain absolute patient confidentiality at all times and document all assessments, recommendations, and patient interactions meticulously within the electronic record.

Qualifications:

• Graduate from an accredited school of nursing required
• Current, unrestricted State of Kansas licensure as a Registered Nurse (RN) required
• Current CPR certification (or willingness to obtain within the first 30 days of employment)
• Previous experience in nursing required; prior experience in public health, outpatient primary care, or critical care environments is highly preferred
• Ability to handle stressful, potentially distressing calls or interactions with angry, upset, or ill individuals with high socio-economic and cultural sensitivity
• Strong technical and computer skills, with a thorough knowledge of modern office practices and computerized health systems

Benefits:

• Predictable Monday through Friday schedule with no evenings, overnights, or weekend requirements
• Generous paid time off (PTO) program starting at 15 days annually and increasing with years of service
• Comprehensive medical, dental, and vision insurance packages
• Robust retirement planning via a 403(b) plan with an employer match up to 6%
• Employer-provided short-term and long-term disability insurance coverage
• Flexible cafeteria plan options for additional customized benefits

Note on Compensation: The listed compensation range represents the full scale from a market-adjusted starting point to the maximum experience tier. The final determined rate will be based on a candidate's verified years of nursing service, qualifications, and alignment with the organization's non-profit structure.