Summary
The Warehouse Supervisor oversees daily warehouse operations and leads hourly employees to achieve business objectives related to safety, quality, productivity, responsiveness, and operational efficiency.
Key Responsibilities
- Provide coaching, counseling, and support to hourly employees as needed
- Address performance by reinforcing positive behaviors and correcting negative ones
- Utilize the Quality Network problem-solving process to identify improvement opportunities and engage employees in solutions
- Apply Workplace Organization (WPO) processes to improve layout, workflow, and efficiency
- Maintain accurate payroll data through daily Timekeeping System (TKS) updates
- Document problem-solving activities using the A-3 reporting format in accordance with local guidelines
- Conduct daily team meetings to communicate business performance and facilitate two-way communication
- Perform and document weekly safety observation tours within assigned departments
- Plan and assign daily workloads in advance to meet operational targets
- Collaborate with peers and leadership to optimize shift performance
- Ensure compliance with national and local contractual requirements
- Enforce workplace policies and shop rules
- Conduct daily Standard Operating Procedure (SOP) audit checks
- Participate in ongoing development through the Individual Development Plan (IDP) process
- Keep the General Supervisor Shop Committee informed of pending activities and issues
Required Skills & Qualifications
- Knowledge of manufacturing or warehouse processes and procedures
- Basic math proficiency
- Strong written and verbal communication skills
- Familiarity with relevant operational technologies and systems
- Understanding of scheduling tools and management systems
- Analytical ability to resolve moderately complex operational problems
- Strong interpersonal and leadership skills to motivate teams and drive performance
- Knowledge of quality control procedures
Education & Experience
- High school diploma or equivalent required
- 1–2 years of technical or business school training preferred
- Skilled trades training or equivalent technical background preferred
- Minimum of 10 years of relevant experience required
EOE (including Disability/Veterans)