Business Analyst / Program Coordinator

Location: Grand Rapids, MI

Pay: $27-34/hr

Position Overview

We are seeking a detail-oriented and analytical professional to provide budget, process, and systems support within a dynamic work environment. This role requires the ability to work independently, analyze complex issues, and recommend effective solutions while supporting key administrative and operational programs.

The ideal candidate brings strong analytical skills, attention to detail, and the ability to collaborate across teams while maintaining a high level of professionalism and confidentiality.

Key Responsibilities

• Develop and manage project plans, ensuring timelines and deliverables are met
• Analyze data, processes, and systems to identify issues and recommend solutions
• Conduct research, investigations, and complex analyses (trend, statistical, root cause)
• Review budget variances, identify discrepancies, and correct errors as needed
• Prepare and present reports, findings, and recommendations to leadership
• Troubleshoot reporting systems and process-related issues
• Coordinate and support process improvement initiatives
• Act as a liaison between departments for reporting and information requests
• Lead meetings and support cross-functional collaboration
• Handle sensitive and confidential information with discretion

Required Qualifications

• Bachelor’s degree required
• Proficiency in Microsoft Word and Excel
• Experience reviewing budget variances and identifying errors
• Strong customer service and communication skills
• Ability to work independently and manage multiple priorities

Preferred Skills

• Strong analytical and problem-solving abilities
• Experience with reporting tools or data analysis systems
• Ability to lead projects and influence cross-functional teams

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