Key Desk Clerk

Location: Allen Park, MI

Schedule: 2nd Shift | Monday–Friday | 3:15 PM – 12:00 AM

Contract: Long-term (no end date) with potential for direct hire

Compensation: $21–$24/hour + PTO + Optional Benefits

Position Overview

We are seeking a highly organized and detail-oriented Key Desk Clerk to support vehicle operations and logistics. This role serves as a central point of coordination between drivers, engineers, and customers, ensuring accurate key control, vehicle assignments, and daily reporting.

The ideal candidate is comfortable working in a fast-paced automotive environment, communicating with multiple stakeholders, and handling both administrative tasks and light vehicle movement responsibilities.

Key Responsibilities

• Provide customer service support to drivers and engineers
• Retrieve and distribute vehicle keys for assigned vehicles
• Prepare daily test driver materials (keys, phones, route information, evaluation tools, and required equipment)
• Update customer systems with dispatched driver information and assigned equipment
• Complete end-of-day system updates including mileage and test data
• Perform daily key audits against vehicle lists
• Prepare test vehicles for return, including removal of any testing equipment and performing damage inspections
• Assist with moving vehicles as needed to support operations
• Complete company-required documentation and reports
• Perform additional related duties as assigned

Work Environment & Physical Requirements

• Frequent walking indoors and outdoors within a shop environment
• Regular interaction with vehicles and drivers
• Occasional vehicle movement and staging
• Must be comfortable working in an active automotive setting

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Required Qualifications

• High school diploma or equivalent
• Minimum 1 year of test driving experience
• Valid driver’s license with good driving record
• Ability to drive a manual (stick-shift) vehicle
• Minimum 2 years of administrative experience
• Strong computer skills, including MS Office and accurate data entry
• Strong verbal and written communication skills
• Excellent attention to detail
• Ability to multi-task and prioritize in a deadline-driven environment
• Ability to work independently and exercise sound judgment

Preferred Qualifications

• 1+ year of customer service experience
• Willingness to work overtime, including weekends as needed

HRU is an EOE (Equal Opportunity Employer)