Technical Writer
Overview
We are seeking a Technical Writer to support the development and maintenance of automotive mechanical service information and technical service procedures. This role will work closely with engineering, design, and manufacturing teams to create accurate, user-friendly technical documentation supporting a variety of vehicle systems and components.
The ideal candidate will have strong technical writing capabilities, experience interpreting engineering data, and the ability to collaborate across global teams in a fast-paced automotive environment.
Key Responsibilities
Technical Documentation Development
- Develop and author mechanical service procedures and related technical content for:
- Chassis systems
- HVAC systems
- Powertrain components
- Interior systems
- Exterior systems
- Body systems
- Edit and revise existing service information and technical content as required
- Organize and maintain publication content by:
- Section
- Subsection
- Information type
- Create clear, accurate, and standardized technical documentation for service and repair procedures
Engineering & Data Collaboration
- Work closely with Design and Process Technology teams to resolve engineering math data availability issues
- Utilize engineering math data and digital mockups to support procedure development
- Coordinate globally to resolve content ownership and documentation alignment across various GM organizations
- Support product improvements, methods improvements, and cost reduction initiatives
Technical Tools & Systems
- Use Teamcenter and Vis Mockup to generate graphics and illustrations from engineering math data
- Develop procedural text and documentation using Arbortext
- Create and maintain reusable text strings and standardized content where applicable
- Support publication and content management activities
Cross-Functional Support
- Communicate effectively with internal teams, suppliers, and external customer organizations
- Provide technical guidance and direction to support personnel as needed
- Collaborate with cross-functional departments to support ongoing programs and initiatives
- Stay current on emerging technologies, tools, and industry best practices
Required Qualifications
- Experience developing technical documentation or service procedures in a manufacturing or automotive environment
- Strong written and verbal communication skills
- Ability to interpret engineering drawings, specifications, and technical data
- Experience working with:
- Teamcenter
- Arbortext
- CAD or digital mockup tools
- Strong organizational skills and attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Experience collaborating with engineering and cross-functional teams
Preferred Qualifications
- Automotive industry experience
- Experience supporting mechanical or vehicle service documentation
- Familiarity with:
- Vis Mockup
- Engineering math data
- Product lifecycle management (PLM) systems
- Experience working within global engineering or documentation environments
- Background supporting technical publications or service information systems
Additional Information
- Collaborative environment supporting advanced automotive engineering and service operations
- Opportunity to work across multiple vehicle systems and global engineering teams
- Strong emphasis on continuous improvement and emerging technology adoption
EOE (including Disability/Veterans)
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