Remote (U.S. Based) | Contract (W-2 or 1099) | Part-Time to Full-Time Hours Available

Are you a seasoned Microsoft Dynamics 365 Customer Engagement (CE) professional who enjoys getting into the system, configuring solutions and helping projects move forward without needing a team of developers behind you?

We are seeking an experienced Dynamics 365 CE Techno-Functional Consultant to assist with a variety of client and internal CRM initiatives. This is a remote contract opportunity with flexible hours. Workload may vary from project-based assignments and ad hoc support to more consistent part-time or full-time engagement as project demands increase.

Important:

• 100% Remote (U.S. only)

• No Corp-to-Corp (C2C)

• Part-time, project-based and full-time availability will all be considered

• Ideal for independent consultants currently supporting multiple clients

What You'll Be Doing

• Configure and customize Microsoft Dynamics 365 CE environments

• Build and maintain workflows using Power Automate

• Configure business processes, forms, views and security settings

• Support CRM implementations, enhancements and optimization projects

• Assist with integrations and data migration activities

• Translate business requirements into practical CRM solutions

• Troubleshoot issues and provide ongoing system support

• Partner with technical resources when custom development is required

• Help stand up and configure new CE environments as needed

What We're Looking For

• Strong hands-on experience with Microsoft Dynamics 365 CE / CRM

• Ability to independently configure and administer CE environments

• Experience with Power Platform, particularly Power Automate

• Understanding of integrations, data management and CRM best practices

• Strong communication skills and professional client interaction abilities

• Self-directed consultant who can jump into projects with minimal oversight

Nice to Have

• Experience with Power Apps

• Dynamics 365 CE certifications

• Client-facing consulting experience

• Exposure to Sales, Customer Service and Marketing modules