Are you ready to step into a leadership role where your impact is visible from day one? This opportunity puts you at the table with executive leadership, gives you direct influence over a skilled and tenured team, and offers a clear path to Director-level responsibilities. You’ll have the chance to build new processes, lead through change, and shape the future of a fast-growing ISV organization. If you’re energized by transformation, eager to challenge the status quo, and motivated by growth, this role was designed for you. This is a role for a builder—someone energized by growth, comfortable with ambiguity, and eager to shape the future

Key Responsibilities & Goals

• Design, refine, and scale delivery processes that support organizational growth
• Lead a skilled team, providing direction and guidance through leadership change
• Embrace ongoing M&A activity with adaptability and a forward-looking mindset
• Drive measurable improvements in time-to-value by:
• Reducing implementation timelines
• Accelerating purchasing and licensing cycles
• Streamlining additional license transactions
• Question the status quo, pushing for more effective, smarter approaches to delivery

Key Responsibilities

• Lead, coach, and develop a team of functional and technical delivery professionals
• Build, refine, and standardize delivery processes and playbooks to drive consistency and scale
• Shorten implementation timelines, accelerate purchasing cycles, and increase velocity of license transactions
• Guide the team confidently through leadership transition and organizational change, including M&A activity
• Partner cross-functionally with project and sales stakeholders to ensure successful client outcomes
• Track delivery KPIs and continuously optimize frameworks to reduce time-to-value
• Foster a culture of accountability, adaptability, and continuous improvement

Desired Profile

• 7–10 years of professional experience, including people management within an ISV or consulting environment
• Experience with process design and improvement is highly valued; 
• Demonstrated ability to lead teams through change with confidence and persistence
• Skilled communicator with executive presence and a customer-first mindset
• Comfortable challenging the status quo and asking “why” to unlock smarter ways of working