Here’s a quick video sharing why you may want to work with us! 

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:

I provide a FUN working environment.

We are constantly learning new things.

We are a team who wants to be the best at what we do, which means you have the BEST teammates.

I ALWAYS pay on time.

I treat all of my team members with respect and love.

Client Overview:

Dana is an amazing entrepreneur who is passionate about empowering women to embrace their health transitions with grace and vitality. She is looking for an equally amazing unicorn who can help her with administrative tasks and customer support. 

Client Requirements:

• Must be able to work 10 hours weekly, Monday–Friday
• Must be able to work any consistent 2-hour block from 10am–4pm Pacific Time (US), and must be able to attend meetings with Dana at noon PT as needed
• Must have strong written and verbal communication
• Highly organized, proactive, and able to manage multiple priorities independently
• Must have EXCEPTIONAL attention to detail
• Must be super tech-savvy and comfortable learning new software platforms
• Must have experience managing and working with CRMs, automations, and tagging systems. Experience using Simplero, Zapier, and Deadline Funnel is a plus!
• Must have experience in administrative support

Responsibilities/Tasks:

Must-Have Experience (Responsibilities You Must Be Proficient In):

These are the tasks the VA needs to handle independently and confidently from day one:

CRM and Technical Support:

• Maintain and manage the Simplero CRM, including automations, tagging, and list maintenance
• Troubleshoot and maintain integrations between Simplero, Deadline Funnel, and Zapier
• Conduct QA testing of updated and newly built systems to ensure all triggers, emails, and tags fire correctly
• Communicate with tech support to resolve any CRM-related issues
• Set up monthly live call events in Simplero

Administrative Support:

• Organize and maintain Dropbox folders and Simplero content library
• Upload monthly call training recordings into the program
• Update and maintain online course content

Customer and Inbox Support:

• Triage and manage the shared inbox in Missive daily
• Draft and manage email communications, flag important messages for Dana
• Handle client tech support issues (login assistance, finding resources, resolving technical questions)
• Manage customer onboarding processes, ensuring automations and tags for new clients are correctly set up
• Post weekly community updates and respond to DIY course questions
• Track client or lead questions and comments and flag for Dana as needed

Nice-to-Have Experience (Responsibilities You Can Learn Over Time):

These tasks are valuable but can be trained on the job:

Digital Asset Management:

• Organize and manage digital assets for future projects within Simplero library and Dropbox

Media and PR Support:

• Pitch Dana for podcast and interview opportunities using provided templates if you have extra time
• Send professional cold emails and track outreach

Pay and Benefits:

• Competitive hourly rates
• Wellness package
• Squad Breaks (paid time off)
• Quarterly performance bonuses
• Holiday and year-end bonuses
• Annual appraisal

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Our super cool hiring process:

• We have real people communicating with you and looking at your application!
• We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it. 
• At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment teams job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.